Global Commercial Operations Lead

Morgan McKinley; Oxford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading biotech/life sciences innovator in the UK is seeking a Commercial Operations Specialist. This full-time role involves optimising workflows using Salesforce and ERP systems, identifying bottlenecks, and driving CRM improvements. The ideal candidate will have over 5 years of experience in commercial operations, strong Salesforce expertise, and excellent stakeholder management skills. The position is hybrid based in Oxfordshire, offering a dynamic environment focused on operational excellence.

Qualifications

• 5+ years in Commercial Operations, Business Ops, or Process Excellence.
• Strong expertise in Salesforce with capability of Product/Project Owner.
• Experience in driving cross-functional improvements.

Responsibilities

• Optimise end-to-end commercial workflows across Salesforce and ERP systems.
• Identify bottlenecks, improve data quality, and deliver automation.
• Lead change management and drive adoption of new tools.

Skills

Strong Salesforce expertise across Sales Cloud

Analytical and organized

Excellent stakeholder management

Proactive with a passion for operational excellence

Education

Salesforce Administrator or Business Analyst certification

5+ years in Commercial Operations, Business Ops, or Process Excellence

Tools

Salesforce

Oracle

SAP

NetSuite

Job description

A leading biotech/life sciences innovator in the UK is seeking a Commercial Operations Specialist. This full-time role involves optimising workflows using Salesforce and ERP systems, identifying bottlenecks, and driving CRM improvements. The ideal candidate will have over 5 years of experience in commercial operations, strong Salesforce expertise, and excellent stakeholder management skills. The position is hybrid based in Oxfordshire, offering a dynamic environment focused on operational excellence.