Global Commercial Director - Capital Projects

ISS; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A global facilities services leader is seeking a Global Commercial Director in London to lead commercial strategy, implement best practices, and ensure high standards in project delivery. The ideal candidate will have over 10 years in senior commercial roles, strong knowledge in construction procurement, and expertise in managing large contracts. The position offers a hybrid work model and emphasizes leadership and strategic thinking.

Benefits

Training and career development

Supportive culture

Qualifications

• 10+ years in senior commercial or PMO roles within FM Projects.
• Strong knowledge of construction procurement, planning, contracts, and project management processes.
• Experience managing contracts ~£5m and project portfolios >£40m.

Responsibilities

• Lead commercial strategy and pricing frameworks.
• Implement best practices to improve margins and standardise delivery.
• Drive global procurement and subcontracting strategies.
• Conduct internal audits and follow up on corrective actions.
• Train teams on new processes, contracts, tools, and systems.

Skills

Strategic thinking

Construction contract expertise

Relationship management

Negotiation skills

Leadership

Client focus

Education

Degree in Technical, Commercial, Project Management or related field

Tools

MS Office

MS Project

Project systems (e.g., Monday.com)

Job description

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: London, Hybrid

Language: English

Main purpose of the position

Working within the Global Projects Team the Global Commercial Director is to provide support to the Global Capital Projects Director and the regional leads with implementing, governing and monitoring the consistent processes and governance for Project Delivery globally.Centrally supporting the delivery teams and providing the tools to manage delivery and minimise risks consistently cross accounts, opportunities of alignments and enable the region to provide project services to the same consistent high standard as the rest of the globe.

Key Responsibilities

• Lead commercial strategy, pricing frameworks, and development of project systems (e.g., Monday.com).
• Implement best practices to improve margins, manage risks, and standardise delivery processes.
• Develop and maintain global governance and operating procedures.
• Provide commercial input into annual capital investment plans.
• Drive global procurement and subcontracting strategies; implement standard contract documents.
• Oversee Account Development Plans and identify organic growth opportunities.
• Standardise financial and project performance reporting across regions.
• Conduct internal audits and follow up on corrective actions.
• Support bid preparation, commercial modelling, and regional tender submissions.
• Train teams on new processes, contracts, tools, and systems.

Qualifications

• Degree in Technical, Commercial, Project Management or related field; 10+ years in senior commercial or PMO roles within FM Projects.
• Strong knowledge of construction procurement, planning, contracts, and project management processes.
• Advanced IT literacy (MS Office, MS Project, project systems).
• Experience managing contracts ~£5m and project portfolios >
• £40m.
• Proven background in governance, process development, and strategic procurement.

Skills & Competencies

• Strategic thinker with ability to interpret market dynamics.
• Strong construction contract expertise and negotiation skills.
• Excellent relationship management and influencing ability.
• Change-driven, proactive, and results-oriented.
• Strong leadership, accountability, collaboration, and client focus.
• Willingness to travel internationally.

Why ISS

At ISS, we are more than just a service provider ofcleaning, food, workplace and technical services, weare a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customersto attract talent andgrow their businesses. This begins with our own people throughtraining, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaceswhere our customers’ employees and businesses thrive too.