Global Case Management & Transformation Lead

CSL; Thatcham; Hybrid; GBP 100,000 - 140,000; Full time

Job summary

A global biotherapeutics leader is seeking a Senior Director, Head of Global Case Management. This hybrid role involves overseeing case management operations, ensuring compliance with regulations, and implementing innovative strategies that improve efficiency. The ideal candidate has extensive leadership experience in transformation projects within patient safety operations. The position offers competitive benefits designed to support employee wellbeing and development.

Benefits

Health care

Financial protection

Mental health resources

Employee matching contributions

Qualifications

• 15+ years in leading multi-year transformation projects, including outsourcing and organizational redesign within PV operations.
• Profound experience in vendor oversight and management applying innovative approaches to achieve case management excellence.
• Demonstrated expertise in implementing PV technology solutions.

Responsibilities

• Ensure lean and agile case management operations while maintaining compliance with regulations.
• Develop and implement innovative case management strategies across the Enterprise.
• Oversee end-to-end case processing operations for high-quality, timely, and compliant management.

Skills

Vendor management

Regulatory compliance

Case management strategies

Automation solutions

Cost-saving strategies

Education

Bachelor’s Degree in a relevant scientific or technical field (e.g., MS, PhD, PharmD)

Job description

A global biotherapeutics leader is seeking a Senior Director, Head of Global Case Management. This hybrid role involves overseeing case management operations, ensuring compliance with regulations, and implementing innovative strategies that improve efficiency. The ideal candidate has extensive leadership experience in transformation projects within patient safety operations. The position offers competitive benefits designed to support employee wellbeing and development.