Global Account Manager (GAM)

Cogent Communications; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A multinational ISP is seeking a Global Account Manager to identify and secure new business opportunities worldwide. This in-office position in London involves proactive outreach and relationship-building with IT decision makers to understand their connectivity needs. Successful candidates will possess strong communication skills, telesales experience, and the motivation to excel in a competitive environment. The role offers the chance to work in a team-oriented setting with a focus on mentorship and coaching.

Qualifications

• Proven ability to generate new business through prospecting.
• Effective communication with Key Decision Makers.
• Ability to work independently in a competitive environment.

Responsibilities

• Identify and secure new business opportunities globally.
• Use direct calling, email, and customer meetings.
• Collaborate with internal teams to meet customer needs.

Skills

Telesales experience

B2B sales experience

Strong communication skills

Self-motivated and proactive

Familiarity with CRM systems

Foreign language skills

Tools

Microsoft Office

Job description

Company

Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access, Ethernet transport services and is one of the only US providers who own and operate their own fibre infrastructure spanning the US for diverse Wave connectivity. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 235 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring.

Position Overview

The Global Account Manager is responsible for identifying and securing new business opportunities globally. By employing consultative selling techniques and relationship-building strategies, you will work directly with the nation’s leading IT Decision Makers to position Cogent's connectivity solutions. This role involves proactive outreach through direct calling, email, and onsite meetings, with a strong focus on understanding clients' current and future connectivity needs. Success in this position will be measured by meeting or exceeding monthly revenue goals and establishing Cogent as a trusted partner across commercial and retail buildings, carrier-neutral hotels, data centers, and colocation facilities.

Responsibilities

• Identify, qualify, and secure new business opportunities within a global sales territory, focusing on market segments who require IP transit, Wave connectivity, Ethernet, Colocation and IPv4 services.
• Use direct calling, email outreach, and customer meetings to connect with Key Decision Makers and generate new business opportunities.
• Employ consultative and relationship-driven sales approaches to identify prospective clients’ current and future connectivity needs.
• Position Cogent’s services as the preferred choice by leveraging our extensive global network footprint, which spans commercial and retail buildings, carrier-neutral hotels, data centers, and colocation facilities.
• Collaborate with internal teams to ensure customer needs are met and expectations exceeded.
• Maintain and update detailed records of sales activities in CRM systems, tracking progress, and managing customer relationships.

Qualifications

• Telesales experience in any industry, with B2B sales experience being an advantage
• Proven ability to identify, qualify, and generate new business opportunities through proactive prospecting and research.
• Strong communication skills, both oral and written, with the ability to engage effectively with Key Decision Makers.
• Self-motivated, positive, and proactive, with a passion for adding value to clients and excelling in a competitive, revenue-driven environment.
• Ability to work independently in a fast-paced, team-oriented and competitive environment with revenue-driven goals and rewards.
• Familiarity with CRM systems and basic proficiency in Microsoft Office are beneficial.
• Telecommunications experience or knowledge of connectivity solutions is advantageous but not essential.
• Cogent operates a global sales model so foreign language skills are an advantage
• Able to speak Portuguese, Spanish, French, or APAC language is a plus

Work Environment

This is an in-office position; based in London, UK, five days a week, designed to support your success through focused mentorship, training, and personal coaching.

To apply for the Global Account Manager position, please submit your resume and cover letter to [e-mail].

Cogent Communications is an Equal Opportunity Employer.