Gild Bar & Restaurant Manager

Hilton Birmingham Metropole; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent hotel in the UK is seeking a Bar & Restaurant Manager to oversee operations and deliver excellent Guest experiences. The ideal candidate will manage staff training, work within budgeted guidelines, and maintain high standards of service. Experience in a busy bar or nightclub is preferred. Join a vibrant team aiming to create memorable guest experiences.

Benefits

Personal Development programmes

Team Member Travel Programme

Discounted dental and health cover

Free car park

Holiday: 28 days including bank holidays

Qualifications

• Compliance with hotel security, fire regulations and all health and safety legislation.
• Flexibility to respond to a range of different work situations.
• Disability Confident employer.

Responsibilities

• Manage Bar operations.
• Maintain exceptional levels of customer service.
• Recruit, manage, train and develop the Restaurant team.
• Manage guest queries in a timely and efficient manner.
• Work within budgeted guidelines in relation to Food and Payroll.

Skills

Management in Food and Beverage experience

Ability to meet financial targets

Ability to work under pressure

Willingness to develop team members

Excellent grooming standards

Job description

The Bar & Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. You will also be required to manage, train, and develop team members and work within all budgeted guidelines.

Responsibilities

• Manage Bar operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximise sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

Qualifications

• Compliance with hotel security, fire regulations and all health and safety legislation
• Management in Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations, Disability Confident

Benefits

• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes - Find out what and how to do it (https://cr.hilton.com)
• Team Member Travel Programme: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Programme
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Free car park
• Subsidised Taxi between 12am and 7am
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Guest Experience Day: 1 night stay with breakfast and dinner
• Modern and inclusive Team Member's areas

About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

The Hilton Birmingham Metropole hotel is now recruiting for our next Gild Bar & Restaurant Manager. The Gild Restaurant and Bar is at the heart of the hotel and welcomes guests 24 hours a day. Experience in a busy bar or nightclub with Bar Management responsibilities would be ideal for a role in this 24 hour lounge bar. A great team leader with a passion for creating a great Guest Experience would be ideal for this position.