Gifting & Personalisation Specialist — Flagship Store

Joma Jewellery Ltd; Milton Keynes; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading jewellery brand in Milton Keynes is seeking a passionate Gifting & Sales Advisor to create exceptional customer experiences. You'll be responsible for providing heartfelt service, guiding customers through personalisation options, and ensuring a welcoming store atmosphere. Ideal candidates are friendly and enjoy working in a retail environment. Attractive hourly rate and employee benefits provided.

Benefits

Hourly rate of £12.25

25 days holiday plus bank holidays

Generous staff discount

Opportunities for learning and development

Qualifications

• Previous experience in retail, hospitality, or a customer-facing role.
• Confidence in speaking to customers, sharing stories, and offering tailored advice.
• Strong attention to detail and pride in quality presentation of products.

Responsibilities

• Delivers an exceptional, friendly, and heartfelt customer experience at all times.
• Builds genuine connections with customers and offers personalised recommendations.
• Acts as a personalisation specialist, confidently operating personalisation equipment.

Skills

Customer service

Storytelling

Attention to detail

Teamwork

Job description

A leading jewellery brand in Milton Keynes is seeking a passionate Gifting & Sales Advisor to create exceptional customer experiences. You'll be responsible for providing heartfelt service, guiding customers through personalisation options, and ensuring a welcoming store atmosphere. Ideal candidates are friendly and enjoy working in a retail environment. Attractive hourly rate and employee benefits provided.