German-Speaking Travel Booking Advisor — Hybrid, Glasgow

French Selection UK; Glasgow; Hybrid; GBP 27,000; Full time

Job summary

A reputable travel service company in Scotland is seeking a German Speaking Customer Service Advisor. The role involves assisting customers with bookings, providing advice on various tours, and managing bookings. Candidates should be fluent in German and possess strong communication and organisational skills. This position offers a hybrid working model and competitive salary with bonuses. Join us to further enhance customer experiences in the travel industry.

Qualifications

• Fluent in German (written and verbally) is essential.
• Previous experience in a customer service role is ideal.
• Proactive, confident, and dynamic personality required.

Responsibilities

• Assist customers with bookings and any enquiries they may have.
• Manage bookings from provisional to confirmed.
• Provide support with booking amendments.
• Advise customers on available tours.
• Liaise with suppliers and create strong relationships.

Skills

Fluent in German

Excellent communication skills

Organisational skills

Proactive personality

IT literate

Job description

A reputable travel service company in Scotland is seeking a German Speaking Customer Service Advisor. The role involves assisting customers with bookings, providing advice on various tours, and managing bookings. Candidates should be fluent in German and possess strong communication and organisational skills. This position offers a hybrid working model and competitive salary with bonuses. Join us to further enhance customer experiences in the travel industry.