German Speaking Customer Success Specialist

French Selection UK; Bradford; On-site; GBP 23,000 - 28,000; Full time

Job summary

A fast-growing manufacturing company is seeking a German Speaking Customer Success Specialist in Bradford. You'll provide exceptional service to customers and retailers in the German market, managing enquiries, processing orders, and maintaining product knowledge. This role requires fluency in German and strong communication skills. A salary of up to £28,000 per annum is offered.

Qualifications

• Fluent in German (written and spoken) is essential.
• Previous experience in Customer Service is beneficial.
• Proactive, confident, and dynamic with strong communication skills.

Responsibilities

• Respond to enquiries via email and telephone.
• Deal with both B2C and B2B inbound sales and order processing.
• Maintain comprehensive knowledge of the product range.

Skills

Fluent in German (written and spoken)

Excellent communication skills

Strong Excel knowledge

Job description

German Speaking Customer Success Specialist

Bradford

Ref: 4276CG

Company Profile

A fast growing manufacturing company with great accolades who are expanding globally

Responsibilities

German Speaking Customer Success Specialist
Location: Bradford
Salary: up to £28,000 per annum
Ref: 4276CG

Main duties: An exciting opportunity to be part of a growing business by responding to enquiries from customers and retailers on the German market providing outstanding service at all times

The role:
– Respond to enquiries via email and telephone
– Deal with both B2C and B2B inbound sales and order processing
– Handle and address customer concerns
– Liaise with couriers and keep customers updated on progress
– Maintain comprehensive knowledge of the product range
– General admin as needed

Candidate's Profile

– Fluent in German (written and spoken) essential
– Previous experience in Customer Service beneficial
– IT literate (strong Excel knowledge)
– Excellent communication skills
– Proactive, confident and dynamic