German-Speaking Customer Service Specialist – Hybrid

French Selection UK; Wigan; Hybrid; GBP 29,000; Full time

Job summary

A recruitment agency is seeking a German speaking Customer Service Advisor to join a dynamic team in Wigan. You will manage customer engagements from inquiry to delivery, ensuring exceptional service. Ideal candidates are fluent in German and possess strong organizational and communication skills. This role offers a hybrid working model and a salary of up to £29,000 per annum plus additional benefits.

Qualifications

• Fluent in German (written and spoken) is essential.
• Experience in a customer service role preferred.
• Exceptional organisational skills and attention to detail.

Responsibilities

• Serve as the main point of contact for customers managing the order process.
• Handle customer enquiries and complaints ensuring timely responses.
• Build strong relationships with customers and key accounts.

Skills

Fluent German

Customer service experience

Organisational skills

Communication skills

Team player

Proactive personality

Tools

SAP

Job description

A recruitment agency is seeking a German speaking Customer Service Advisor to join a dynamic team in Wigan. You will manage customer engagements from inquiry to delivery, ensuring exceptional service. Ideal candidates are fluent in German and possess strong organizational and communication skills. This role offers a hybrid working model and a salary of up to £29,000 per annum plus additional benefits.