German speaking Customer Service Representative

French Selection UK; Stockport; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare supplier in Stockport is seeking a German speaking Customer Service Representative. This role focuses on delivering exceptional service and managing customer interactions via email and phone. Candidates should have experience in customer service, be fluent in German, and possess strong communication skills. This opportunity offers a dynamic work environment focused on customer satisfaction.

Qualifications

• Fluent in German with strong communication skills.
• Experience in customer service roles.
• Proficient with IT systems and tools.

Responsibilities

• Deliver exceptional customer service interactions.
• Support stakeholders across Europe with queries.
• Manage customer accounts and administrative tasks.

Skills

Fluency in German

Previous experience in customer service

IT literate

Great communication skills

Job description

Overview

German speaking Customer Service Representative – Stockport. Ref: 5497M2

Company Profile

A successful and well-established healthcare supplier.

Responsibilities

• Main duties: You’ll focus on delivering exceptional service and ensuring every customer interaction is a positive one
• Support both internal and external stakeholders across Europe
• Respond to customer queries via email and phone in a professional and timely manner
• Provide clear, supportive assistance to customers across various channels
• Manage administrative tasks related to customer accounts and orders

Candidate Profile

• Multilingual with fluency in German
• Previous experience in customer service
• IT literate
• Hands-on attitude and great communication skills