German speaking Customer Service Representative

French Selection; Stockport; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading consultancy is seeking a German speaking Customer Service Representative to provide exceptional service from Stockport, UK. The role involves supporting stakeholders, responding to customer queries via email and phone, and managing administrative tasks. The ideal candidate will be multilingual, have customer service experience, and possess strong communication skills. Salary is competitive, with opportunities for professional growth.

Qualifications

• Multilingual with fluency in German.
• Previous experience in customer service.
• Hands-on attitude and great communication skills.

Responsibilities

• Deliver exceptional service ensuring positive customer interactions.
• Respond to customer queries via email and phone.
• Provide clear, supportive assistance to customers.
• Manage administrative tasks related to customer accounts.

Skills

Fluency in German

Customer service experience

IT literate

Great communication skills

Job description

FRENCH SELECTION (FS)

German speaking Customer Service Representative

Location : Stockport

Office located close to the railway station - easy access from all areas from Greater Manchester and Cheshire

Salary : up to £35,000 per annum

Ref : 5497M2

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference : 5497M2

A successful and well-established healthcare supplier.

Main duties

You’ll focus on delivering exceptional service and ensuring every customer interaction is a positive one

The role

• Support both internal and external stakeholders across Europe
• Respond to customer queries via email and phone in a professional and timely manner
• Provide clear, supportive assistance to customers across various channels
• Manage administrative tasks related to customer accounts and orders

The candidate

• Multilingual with fluency in German
• Previous experience in customer service
• IT literate
• Hands-on attitude and great communication skills

Salary : up to £35,000 per annum

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic