German Customer Services Executives

Liberty Resourcing; Remote; GBP 80,000 - 100,000; Full time

Job summary

A global e-commerce group is seeking German Customer Services Executives to start training in London before relocating to Cape Town, South Africa. This role offers a chance to work in luxurious office spaces with comprehensive support for accommodation and relocation. Successful candidates will need a faultless standard of German and a proactive approach to customer service. Responsibilities include making outbound calls to customers, managing relationships, and ensuring high-quality service. This opportunity promises great international experience.

Benefits

Accommodation and relocation expenses covered

Opportunity to work in Cape Town

Qualifications

• Fluent in German with faultless standards.
• Enthusiastic and proactive work approach is essential.
• Ability to work independently and within a team.

Responsibilities

• Make outbound and inbound calls to customers in German.
• Manage key customer relationships and maintain accurate records.
• Handle customer queries and work to deadlines.

Skills

Fluent in German

Proactive work approach

Teamwork

Deadline-oriented mindset

Knowledge of Microsoft Office

Strong typing skills

Education

A-Level or equivalent

Job description

German Customer Services Executives

Train in London for 6 months - Then relocate to stunning apartments in Cape Town, South Africa (accommodation and all relocation expenses paid).

Our client, a global e-commerce group with stunning offices in London & Cape Town as well as other worldwide locations is currently looking for 10 ambitious and enthusiastic German speaking Outbound Customer Service Hosts to join the team.

First stop - London office: In London, you will receive all necessary training and start working. Accommodation support will be provided and the immigration team will sort your visa for a new job in Cape Town (South Africa). You will be based within luxurious office space, secure accommodation and will get accommodation expenses covered for the first 3 months.

It is a truly amazing opportunity for someone looking to gain great international experience as well as travel and explore other countries.

Successful candidate will possess the following specifications:

• Faultless standard of German
• Have an enthusiastic and pro-active work approach
• Ability to work on your own as well as in a team
• Have a deadline and goal-oriented mind set
• Good knowledge of the Microsoft Office package
• Strong typing skills
• Educated to A-Level (or equivalent) or completed an apprenticeship

Key responsibilities will include:

• Make outbound and inbound calls to customers (in German)
• Daily sales and dials (in German)
• Managing key customer relationships
• Maintaining accurate database records at all times
• Working to deadlines and completing tasks assigned
• Taking full responsibility for handling customer queries
• Managing any other ad-hoc duties passed to you by the managers and supervisors