German Customer Service Advisor

Red Recruitment; Banbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in Banbury is seeking a fluent German Customer Service Advisor to support a market research project. Responsibilities include making outbound calls and accurately completing forms. Ideal candidates will have strong customer service backgrounds. This temporary role offers £12.21 per hour with an immediate start.

Qualifications

• Fluency in German and English, both written and verbal.
• Comfortable completing forms online with accuracy.
• Strong ability to build telephone relationships.
• Self-starter with good management and organizational skills.
• Experience in customer service or telesales is a plus.

Responsibilities

• Make outbound calls to specific customers and capture responses.
• Complete forms accurately to support the project.
• Represent the client professionally on all contacts.
• Work collaboratively within a small team.

Skills

Fluent in German

Fluent in English

Excellent communication skills

Self-management skills

Job description

German Customer Service Advisor

Red Recruitment is seeking a fluent German speaker to support a market research project. This is a temporary role starting immediately in Banbury.

The role involves speaking with a distinct range of businesses involved in specific printing activities to obtain information about their business. The ideal candidate will have a strong background in customer service.

Package for a German Customer Service Advisor

Salary: £12.21 per hour

Hours: Monday - Friday, Office Hours

Contract Type: Temporary

Location: Banbury

Start date: ASAP, Monday 3rd November

Key Responsibilities of a German Customer Service Advisor

• Outbound call to specific customers and capture responses from customers.
• Complete forms accurately and in full to support the project.
• Ensure you represent the client in a professional and positive manner on all contacts.
• Work within a small team and support completion of tasks.

Key Requirements of a German Customer Service Advisor

• Must be fluent in German and English (both written and verbal).
• Must be accurate and comfortable completing forms online.
• An excellent communicator, able to build relationships over the telephone.
• A self-starter with good self-management and organisational skills.
• Results-driven to obtain good outcomes.
• Experience in customer service, account management or telesales would be an advantage.

If you have the relevant skills and experience and are immediately available, please apply now or call (phone number removed).

Red Recruitment (Business)