German Credit Controller

Marc Daniels; Slough; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A reputable recruitment agency is seeking a German Credit Controller to manage a portfolio of accounts and perform debt collection duties. The position is based near Slough with the option to work from home two days a week. Candidates should have at least two years of experience, be fluent in German, and possess strong communication skills. You will join a supportive team and enjoy a competitive package.

Benefits

Ability to work from home 2 days a week

Supportive team environment

Competitive package

Qualifications

• Minimum of 2 years experience in a credit control or debt collection role.
• Hands-on experience in a phone-based high-volume debt collection environment.

Responsibilities

• Manage and review around 300-350 German accounts.
• Issue month-end statements to customers promptly.
• Exercise judgement in debt collection through communication.
• Liaise with customers for swift resolution of queries.

Skills

Fluent German

Strong communication skills

Microsoft Office proficiency

Excel proficiency

Job description

Overview

An opportunity has arisen for a German Credit Controller to join a successful multi-sited company based in their head office near Slough with car parking onsite. This opportunity provides many benefits such as the ability to work from home 2 days a week! You must be able to speak German fluently!

Responsibilities

• Responsible for around 300-350 German accounts
• Periodic review of customer credit limits, recommending appropriate action
• Ensure that month-end statements are issued to customers in a timely manner
• To exercise discretion and judgement in debt collection through the various stages of the Credit Control process through phone and written communication to chase overdue debt
• Take appropriate STOP action and issue 7 day legal notice action
• Pass debt to Senior Credit Controllers to instigate HMCS legal action against customers, when necessary
• Liaise with customers and management to ensure swift resolution of queries to enable collection of debt

Requirements

• A minimum of 2 years experience gained in a similar role
• Hands on experience in a phone based high volume debt collection role
• You will be proficient in Microsoft Office and Excel
• Possess strong communication skills
• Fluent German is essential

You will enjoy working in a supportive and friendly team whilst receiving a competitive package.

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