German and/or French-speaking Wholesale Customer Service Representative - Hybrid (London) or Fu[...]

Energy Jobline ZR; Leigh; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global recruitment firm is seeking a German and/or French-speaking Wholesale Customer Service Representative. This hybrid or fully remote role entails managing the order cycle for European clients. Applicants should have strong B2B customer service experience, particularly in wholesale. The position offers competitive salary and a collaborative work culture.

Benefits

Competitive salary

Strong benefits package

Flexibility

Opportunities for personal and professional development

Qualifications

• Strong B2B customer service experience in a wholesale environment.
• Fluent in German and/or French with excellent English communication skills.
• Excellent attention to detail and organisational skills.

Responsibilities

• Manage all aspects of order processing, ensuring accuracy.
• Build and maintain strong relationships with key accounts.
• Communicate proactively with clients about stock and delivery schedules.
• Provide after-sales support, handling returns and credits.
• Liaise with credit and operations teams for account management.

Skills

Fluency in German

Fluency in French

B2B customer service experience

Attention to detail

Organisational skills

Proactive problem-solving

Job description

Overview

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Fully Remote (UK)

We’re looking for a German and/or French-speaking Customer Service Representative with strong B2B customer service experience, ideally within a wholesale, retail, or distribution environment.

In this role, you’ll be the key contact for a portfolio of European clients, managing the full order cycle from placement to delivery. You’ll work closely with sales, logistics, and credit teams to ensure smooth order flow, resolve issues efficiently, and deliver outstanding customer support.

This is an excellent opportunity to join a collaborative, international team where your communication and organisational skills will truly shine.

Key Responsibilities

• Manage all aspects of order processing, ensuring accuracy and timely delivery
• Build and maintain strong relationships with key accounts and internal departments
• Communicate proactively with clients about stock, lead times, and delivery schedules
• Provide after-sales support, handling returns and credits efficiently
• Liaise with the credit and operations teams to ensure smooth account management

What’s on Offer

• Hybrid role (London-based) or fully remote anywhere in the UK – only occasional London meetings (once a month or less)
• A people-focused, inclusive culture that values initiative and teamwork
• Competitive salary, strong benefits package, and flexibility
• Real opportunities for personal and professional development

What You’ll Bring

• Fluency in German and/or French, plus excellent English communication skills
• Proven B2B customer service experience (wholesale experience strongly)
• Excellent attention to detail and organisational skills
• A proactive, solution-oriented approach to problem-solving

If you’re a confident communicator who thrives in a fast-paced environment and enjoys building strong client relationships, we’d love to hear from you.

Apply now or send your CV to [e-mail]

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.