General Services Manager

Sodexo Ltd; Sefton; On-site; GBP 57,000; Full time

Job summary

A leading facilities management company in Sefton is seeking a General Services Manager to oversee integrated facilities services. The role involves leading onsite teams, ensuring compliance with standards, and managing financial performance. Ideal candidates will have experience in operations management and strong stakeholder skills. The position offers a competitive salary and benefits.

Benefits

Wellbeing support platform

Employee Assistance Programme

24-hour virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Experience in leading facilities or operations management within a large, complex environment.
• Ability to influence stakeholders at all levels.
• Proven experience in financial management.

Responsibilities

• Lead and develop the onsite management team.
• Oversee contract performance and compliance.
• Manage operational budgets and financial performance.

Skills

Stakeholder management

Operational excellence

P&L management

Change management

Leadership

Education

Degree in Building Engineering Services or Business Management

Tools

CAFM systems (Global Maximo preferred)

Microsoft Project

Visio

Job description

General Services Manager
Location: Mayo, Ireland
Contract Type: Full-time, Permanent
Salary: €65,000 per annum + Sodexo Benefits

About the Role

We are seeking an experienced and driven General Services Manager to lead our onsite team and ensure the seamless delivery of integrated facilities management (IFM) services. This is a fantastic opportunity to take ownership of a large, complex site—driving operational excellence, compliance, and client satisfaction while supporting strategic growth and transformation initiatives.

Key Responsibilities

• Lead, motivate, and develop the onsite management team to deliver exceptional facilities services.
• Oversee the day-to-day performance of the contract, ensuring delivery against SLAs, KPIs, and compliance standards.
• Manage operational budgets, financial performance, and cost control to achieve agreed targets.
• Build and maintain strong client relationships, acting as a trusted partner and point of escalation.
• Champion innovation, service improvement, and transformation projects to enhance operational efficiency.
• Drive a culture of safety, engagement, and continuous improvement across all site teams.
• Ensure statutory compliance and adherence to company policies, procedures, and best practices.

About You

• Experienced in leading facilities or operations management within a large, complex environment—ideally in pharma or similar industries.
• Skilled in stakeholder management with the ability to influence at all levels.
• Financially astute, with proven P&L management experience.
• Knowledgeable in CAFM systems (Global Maximo preferred) and ISO55001 (Asset Management).
• Degree-qualified (Building Engineering Services or Business Management preferred).
• A confident communicator with strong leadership, problem‑solving, and change management skills.

Desirable

• Familiarity with Sodexo systems and processes.
• Health and safety qualifications.
• Experience with Microsoft Project and Visio.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24‑hour virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Ireland's enhanced benefits and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Chatter Line

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.