General Services Assistant/Porter

NHS; Redruth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Redruth, Scotland, is seeking a General Services Assistant/Porter to support hospital operations. The role involves maintaining cleanliness, managing supplies, and following stringent regulations. Applicants must have a good standard of education and previous relevant experience. Training and ongoing support will be provided. This is a crucial role in helping to care for the health and wellbeing of the community, working within a busy environment.

Qualifications

• Good basic level of ability in Maths and English.
• Experience of preparing and serving meals for a range of clients.
• Basic IT Skills.

Responsibilities

• Provide Hotel Services with portering duties to the Community Hospital.
• Ensure cleanliness of establishment according to quality standards.
• Control use of stocks and report errors for receipted goods.

Skills

Good basic level of ability in Maths and English

Experience of preparing and serving meals for clients

Basic IT Skills

Job description

General Services Assistant/Porter

The closing date is 28 December 2025

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

We are looking to recruit a new member of the General Services Assistant/Porter team at Camborne Redruth Community Hospital. You will need to be well organised, flexible and with a good standard of education and the ability to learn quickly, to undertake the General Services duties within our busy Community Hospital, including collection of waste, delivering stock and supplies to all areas of the hospital, following policies, procedures and legislations and to carry out other duties as required to meet the demands of the service. Previous experience in a similar position is essential. Training and support will be given to the successful applicants.

Please note this is a 7 day week service between 0600 and 2200 hours.

Main duties of the job

To provide Hotel Services (with portering duties) to the Community Hospital and any outlying units in accordance with CFT policies and procedures.

Responsibility for cleanliness of establishment in line with Standards of Quality Control.

• Responsible for receipting goods and checking for/reporting errors.
• Control use of stocks in absence of hotel Services Supervisor/Senior GSA, marking as necessary.
• Accountability for all keys/equipment issued or used in the course of duty.
• Responsibility for reporting breakdowns, security and adhering to CFT policies and procedures.
• To undertake all General Services Assistant duties and maintain a professional and hygienic appearance.
• Awareness of Health and Safety legislation and COSHH.
• Ability to follow instructions and use equipment provided following training.
• To be helpful, courteous and kind to colleagues, staff, patients and the general public alike.
• To be aware of patients' dignity and privacy needs at all times and act appropriately.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays, lots of people choose to visit the area. This increases the numbers of people who use our services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education

• Good basic level of ability in Maths and English
• Experience of preparing and serving meals for a range of clients with different dietary requirements
• Basic IT Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust