General Sales Assistant - Keyholder

MATALAN; Inverness; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

20% Colleague Discount

Family extras website

Pension scheme

Your Voice forum

Induction and development program

Job summary

Matalan is seeking a General Sales Assistant - Keyholder to deliver friendly, efficient service to customers in-store and contribute to sales targets. You will embody our values, stay energetic and adapt to a fast-paced retail environment in our Inverness store.

You will support the management team with opening/closing procedures, guide colleagues, and help ensure an outstanding customer experience from till to stock room. A great induction and ongoing development await.

Qualifications

• Deliver efficient and reliable service to customers in-store.
• Support management and assist with opening/closing procedures.
• Contribute to achieving sales while upholding Matalan values.

Responsibilities

• Provide excellent customer service and upsell where appropriate.
• Assist with store operations, stock room and till area.
• Support leadership by guiding colleagues during peak times.

Job description

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.

We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.

About The Role

As a General Sales Assistant - Keyholder within our stores, you'll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy - all whilst making sure that our customer's experience in-store is at the forefront of our work.

In addition, you will support the management team where required, and at times have sole responsibility with store open/close procedures, helping guide your colleagues and gaining exposure to build leadership capabilities, driving store and colleague performance, and championing our customer service in store.

You'll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. If you're looking to kickstart your career a General Sales Assistant - Keyholder role with Matalan could be just what you are looking for!

About Our Benefits

We're here to help you shape your future - and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:

• 20% Colleague Discount
• Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
• Pension Scheme
• Access to our 'Your Voice' forum allowing you to share your views and ideas
• We are fully committed to creating a learning culture in all our stores so from day one you'll get a great induction, access to our 'MyMatalan' online platform and ongoing support and development to help you grow within your role