General Porter (St Helier)

Epsom and St Helier University Hospitals; Carshalton; On-site; GBP 18,000 - 25,000; Full time

Job summary

Epsom and St Helier University Hospitals NHS Trust is seeking a porter to move patients, equipment and notes around St Helier Hospital and beyond. You will be a visible, friendly face supporting departments across the site.

The role involves physical work, shift patterns, and the opportunity to contribute to excellent patient experience while adhering to infection prevention and control guidelines.

Qualifications

• Numeracy and literacy required.
• Customer care focused and flexible.
• Physically fit for a portering role.
• Infection prevention and control training desired.
• NVQ or equivalent qualification.

Responsibilities

• Move patients, medical equipment and notes around the hospital.
• Provide face-to-face customer-focused service to patients and staff.
• Work within a 24-hour operation with rotating shifts.

Skills

Numeracy and Literacy

Customer care focused

Physically Fit

Flexibility

Infection Prevention Control

Education

NVQ or equivalent

Job description

Site St Helier Hospital Town Carshalton Salary £15.42 including HCAS Non Agenda For Change Salary period Hourly Closing 10/09/2026 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

As a porter you will be responsible for moving patients, medical equipment, medical notes and many other things around our hospital.

Whilst this can be a physically demanding role it is also an incredibly rewarding one where staff have the chance to make a real difference to patient experience. With a wide range of tasks that you may be sent on each day will feel different with different accomplishments!

Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***

Main duties of the job

We are looking for caring and customer focused individuals to be the face of our busy and dynamic portering team.

If you are looking to give our patients the best possible care and work as an effective member of our hospital we will provide you training in all other areas. We work with our staff to ensure that they are the best that they can be!

We operate 24 hours a day and have a range of shifts and rotating shift patterns available.

Working for our organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements.

Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***

Person specification

Qualifications and Training

• Numeracy and Literacy


• Customer care focused


• Physically Fit


• Flexibility


• Infection and Prevention Control


• NVQ or equivalent

Experience

• NHS Values

Your recruitment team

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [e-mail]

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

References
Please provide a minimum of 3 years’ employment and/or education history , including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.