General Managers Assistant, Customer Fulfilment

Amazon; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading e-commerce company in Birmingham is seeking a motivated General Manager's Assistant to support operations in their Fulfillment Center. The role involves planning employee engagement events, managing communication channels, and coordinating administrative tasks for the leadership team. Ideal candidates should have strong organizational skills, proficiency in Microsoft Office, and a degree-level qualification. This full-time position offers the opportunity to contribute to a dynamic team and promote a diverse work culture.

Qualifications

• Demonstrable experience in key responsibilities as described.
• Ability to prioritize and manage multiple assignments.
• Previous experience in a large scale, rapid process-driven environment is beneficial.

Responsibilities

• Plan and coordinate onsite employee engagement events.
• Manage communication channels across the Fulfillment Center.
• Act as the site Charity Champion coordinating charity initiatives.
• Manage leadership team's travel and administrative tasks.
• Coordinate visitors on behalf of the General Manager.

Skills

Attention to detail

Problem-solving skills

Proficiency in Microsoft Office Suite

High proficiency in English

Experience in a process-driven environment

Education

Degree level qualification or equivalent

Job description

We are Amazon; we pioneer. Since opening in 1995 weve been pushing the boundaries of possible further and further. We are seeking a motivated and impeccably organized General Managers Assistant to join our Fulfillment Centers edit with the location / name of Building to assist and work closely with the sites General Manager.

About Amazons Fulfillment Centers : the Operations teams that work in these facilities are responsible for controlling our vast range of fast-moving inventory from Inbound to Outbound departments. They also work as smart as they can to ensure that our customers receive what they want when they want it while improving processes and workflows wherever possible.

In this critical role you will enjoy a varied and great range of interactions daily. This exciting role will allow you to be creative in bringing your ideas and fun initiatives to life working with our Operations teams and driving communication within the Fulfillment Center. Whatever you find yourself focusing on it will be aimed at delivering the highest quality service to our internal and external customers.

Key Job Responsibilities

Plan coordinate and organize onsite employee engagement events for associates including competitions celebrations and handouts and managing associated budgets and deadlines throughout the year.

Plan events according to the sites needs prepare posters and campaigns to promote events and work with stakeholders to deliver and implement site projects.

Manage communication channels across the Fulfillment Center including newsletters corporate communications and site-specific message boards and feedback channels.

Act as the site Charity Champion in the community coordinating the site charity budget working with central teams to embed network initiatives alongside local charity donations and campaigns.

Manage the network recognition programs onsite for associates and drive participation amongst your leadership team and associate population.

Be responsible for the overall direction and coordination of the leadership teams travel and administration including diary management and recording actions of meetings and driving these to resolution on behalf of the General Manager.

Working closely with all support staff to build coordinate and secure robust support and resources for projects and initiatives.

Welcome and coordinate visitors on behalf of the General Manager and leadership team of the Fulfillment Center.

Diary management experience at Director and / or Senior Manager level including arranging travel and conference calls.

Make a positive contribution to the companys culture that fosters diversity equity and inclusion in the workplace.

Typical work schedule is Monday through Friday; job duties may require additional hours and availability outside normal working hours. May require flexibility to adjust work schedule from time to time and to travel between sites.

• Demonstrable experience in the key responsibilities of the role as described above in the job posting.
• Ability to effectively prioritize and deliver multiple assignments while also serving as point of contact for a large team.
• Proficiency with the Microsoft Office Suite (Outlook PowerPoint Word Excel).
• Attention to detail and problem-solving skills
• High proficiency of English; open to other EU languages.
• Previous working experience within a large scale rapid and process driven environment would be beneficial.
• Degree level qualification or equivalent.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience :

Director

Key Skills

EAM,Electrical Controls,Cyber Security,Business Administration,Corporate Marketing

Employment Type: Full-Time

Department / Functional Area : Administrative Support

Experience: years

Vacancy: 1