General Manager - UPB Head Office

Urban Pubs & Bars; City Of London; On-site; GBP 59,000 - 70,000; Full time

Job summary

A leading hospitality group in London seeks an experienced General Manager to oversee a high-volume pub. You will be the face of the business, responsible for operations and team leadership. The ideal candidate has a background in similar venues, strong leadership abilities, and a passion for delivering exceptional customer experiences. Attractive salary and benefits package offered.

Benefits

Competitive salary plus bonus

Career growth opportunities

Staff discounts

28 days holiday

Free meals on shift

Wellbeing support

Referral scheme

Birthday off

Qualifications

• Minimum 2 years' GM experience in high-volume bars or sports bar venues.
• Experience in late-night venues is essential.
• Strong communication and organizational skills.

Responsibilities

• Run operations with autonomy and accountability.
• Drive smart decisions that enhance profits.
• Lead and inspire a team to provide outstanding service.

Skills

Leadership

Communication

Customer service

Organizational skills

Team training

Creative thinking

Job description

Overview

General Manager - UPB Head Office

General Manager - London - Award-Winning Pub, Bar & Sports Bar Group - Up to 70k + Bonus. Are you a magnetic GM who leads with personality, charisma, and a splash of swagger? You love the buzz of high-volume bars, live sport, and turning up the party. If that sounds like you, you're the Superstar we want to meet.

What’s in it for you

• Competitive salary plus a juicy bonus
• Fast-track career growth with real promotion opportunities
• Exclusive staff discounts across our pubs, bars, and restaurants
• Real ownership: make smart decisions, lead fearlessly, drive success
• Regular team trips, incentives, and a warm, family-like culture
• 28 days holiday, free meals on shift, and top-tier wellbeing support (EAP)
• Stream access to cash out wages anytime
• Generous referral scheme (up to 1,000 per hire)
• Birthday day off on us, cycle-to-work, enhanced family pay, and more

Responsibilities

• Own your venue: run operations with autonomy and accountability
• Create memories—you're the face of the business and the magic maker
• Drive smart, commercial decisions that boost the bottom line while wowing guests
• Lead, train, and inspire a team delivering outstanding service every shift
• Be a community ambassador: raise the venue's profile and forge local partnerships
• Innovate with events and experiences that delight guests and energize your crew

Qualifications

• Heart-on-your-sleeve leadership: bold, calm under pressure, ego-free
• Minimum 2 years' GM experience in high-volume bars or sports bar venues
• High-volume, late-night venue experience is a must
• Stellar communication and organizational skills; hands-on and approachable
• Superb customer and floor service instincts
• Entrepreneurial spark—creative, proactive, growth-minded
• Passion for people: mentoring, developing talent, and having fun

Why Urban Pubs and Bars?

Award-winning and Sunday Times Top 100 companies to work for. Each site has its own personality—shaped by you, our GM. We’re growing, which means bigger opportunities for you. It’s not where you start; it’s where you go.

Ready to be the face, create the magic, and lead the momentum? Let’s chat, arrange a tour and feel what you could be part of.