General Manager - Toronto, Ontario

Blue Shock Recruitment Solutions; Wakefield; On-site; GBP 62,000 - 66,000; Full time

Job summary

A reputable hospitality management group in the United Kingdom is seeking a General Manager to oversee restaurant operations. The role involves managing staff, maintaining service standards, and optimizing finances. Ideal candidates have proven restaurant management experience, strong leadership skills, and a degree in a related field. Competitive salary and comprehensive benefits offered.

Benefits

Competitive salary package

Performance-based incentive plan

Generous vacation policy

Comprehensive benefits package

Qualifications

• Proven experience as a General Manager or similar role in the restaurant industry.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• In-depth knowledge of restaurant operations, including kitchen management and customer service.
• Understanding of financial aspects, including budgeting and profit and loss analysis.

Responsibilities

• Oversee all aspects of restaurant operations for a seamless dining experience.
• Recruit, train, and supervise restaurant staff.
• Develop and enforce standard operating procedures.
• Manage and optimize restaurant budgets, including expenses and revenue.
• Develop and execute marketing strategies to attract customers.

Skills

Leadership Skills

Organizational Abilities

Customer Service

Financial Management

Marketing Strategies

Education

Bachelor's degree in Business Administration, Hospitality Management, or related field

Job description

Overview

Blue Shock Executive Search, established in 2003, excels in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we forge connections between exceptional talent and leading employers in Canada and the US.

Client Summary: One of Toronto's leading hospitality management groups, our passion for developing meaningful connections is integrated into everything we do. We build a culture where our team members, our guests, and our community thrives—through one experience at a time.

Job Title

General Manager

Job Description

The General Manager is responsible for overseeing all aspects of restaurant operations to ensure a seamless and profitable dining experience. This includes managing staff, controlling costs, maintaining high-quality service standards, and maximizing overall efficiency.

Offer

• Competitive Compensation: They offer a competitive salary package, ensuring your skills and contributions are duly recognized. Ranging from $85,000 to $90,000
• Bonus or additional Incentives: A performance based incentive plan.
• Vacation and Leave: Enjoy a generous vacation policy, allowing you the flexibility to maintain a healthy work-life balance.
• Comprehensive Benefits: The benefits package includes dental coverage, health insurance, and other wellness perks.

Responsibilities

• Leadership and Staff Management
  • Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
  • Provide ongoing coaching, feedback, and performance evaluations to ensure a motivated and efficient team.
  • Foster a positive and collaborative work environment.
• Operational Excellence
  • Develop and enforce standard operating procedures to maintain consistency in service quality and efficiency.
  • Monitor daily operations to identify areas for improvement and implement solutions.
  • Ensure compliance with health and safety regulations and restaurant policies.
• Customer Service
  • Uphold high standards of customer service to create a positive dining experience.
  • Address customer concerns and feedback promptly and professionally.
  • Implement strategies to enhance customer satisfaction and loyalty.
• Financial Management
  • Manage and optimize restaurant budgets, including expenses and revenue.
  • Monitor inventory levels, control food and labor costs, and implement strategies for cost reduction.
  • Analyze financial reports and implement actions to improve profitability.
• Marketing and Sales
  • Develop and execute marketing strategies to attract new customers and retain existing ones.
  • Collaborate with the marketing team to create promotions, events, and advertising campaigns.
  • Monitor sales trends and adjust strategies to meet revenue targets.
• Quality Control
  • Ensure the consistent quality of food, beverages, and service.
  • Work closely with the kitchen staff to maintain menu standards and introduce new items.
  • Conduct regular inspections to ensure cleanliness and adherence to hygiene standards.
• Communication and Reporting
  • Communicate effectively with staff, management, and stakeholders.
  • Prepare regular reports on key performance indicators, financial results, and operational metrics.

Qualifications

To excel in this role, you should possess:

• Proven experience as a General Manager or similar role in the restaurant industry.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• In-depth knowledge of restaurant operations, including kitchen management and customer service.
• Understanding of financial aspects, including budgeting and profit and loss analysis.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.

Out-of-Country Applicants

We appreciate your interest in our organization. Regrettably, at this time, we are unable to provide sponsorship or assistance with international relocation. To be considered for this position, we kindly request that applicants presently reside in Canada. Thank you for your understanding.