General Manager - Sutton

Compass Group UK; Sutton; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading catering company in Sutton is looking for a General Manager to oversee unit operations and management, ensuring quality service and stakeholder engagement. The ideal candidate will have proven experience and be responsible for managing resources effectively. In addition to a competitive salary, our comprehensive benefits package includes a contributory pension scheme, professional development opportunities, and various discounts for employees. Join us to grow your career in one of the UK's biggest businesses.

Benefits

Contributory pension scheme

Career growth opportunities

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards

Wellness programs

Discount sharing with family

Qualifications

• Proven experience of managing internal and external stakeholders.
• Ability to operate within an agreed budget and monitor trends.

Responsibilities

• Organise and supervise the unit in accordance with company standards and regulations.
• Be responsible for the overall management of the unit, providing a quality service.
• Ensure the economic use of resources including stock and team members.
• Communicate and motivate the management team and catering staff effectively.
• Take overall responsibility for food and health and safety procedures.

Job description

General Manager – Sutton

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Unwind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Key Responsibilities

• Organise and supervise the unit in accordance with Compass Group UK & Ireland standards, the contract specification, and statutory regulations.
• Be responsible for the overall efficient and effective management of the unit under your control, providing a quality service.
• Oversee the preparation, cooking and service of food to agreed standards and specification.
• Ensure the efficient and economic use of all resources, including stock, team members and company assets.
• Provide guidance and take a strategic approach to organising and managing the business through the team that reports to you.
• Communicate, motivate and guide effectively your management team and catering staff on a daily basis.
• Set clear operational responsibilities for your management team and monitor their performance against their individual areas of responsibility.
• Take overall responsibility for both food and health and safety procedures in the college catering department.
• Promote the unit and act as a Compass Advocate at all times.
• Proven experience of managing internal and external stakeholders.
• Ensure all client hospitality is delivered to the agreed standard and seek feedback on the food and service provided.
• Identify any additional opportunities to enhance/develop the service you provide and discuss with line manager.
• Be aware of the need to ring changes with the food provided, look at ways to bring innovation and flair so the service does not become repetitive.
• Operate to the agreed budget, monitor trends and be able to identify corrective action if necessary.
• Ensure all customer requirements are delivered in line with the expectation.

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.

Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference : com / 2711 / 214100 / 52777863 / SU

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.

We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.

We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!