General Manager - Supermarket & Forecourt Operations

Ashton Recruitment; Dungannon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an experienced General Manager for a large supermarket and forecourt operation in Moy, Northern Ireland. This senior leadership role encompasses full accountability for retail operations, P&L performance, and team management. The ideal candidate will possess extensive experience in retail operations, a strong understanding of compliance standards, and will drive outstanding customer experiences while supporting strategic business growth. This position offers a competitive salary of up to £80,000 per annum.

Qualifications

• Proven experience as a General Manager or similar role.
• Strong background in supermarket and retail operations.
• Demonstrated P&L ownership and commercial acumen.

Responsibilities

• Full accountability for supermarket and forecourt operations.
• Ownership of P&L performance and cost control.
• Lead retail operations to drive excellence and consistency.

Skills

Supermarket operations management

Team leadership

P&L ownership

Regulatory compliance

Customer service excellence

Job description

Ashton Recruitment require a General Manager our client based in Moy.

Position: General Manager - Supermarket & Forecourt Operations
Location: Moy
Duration: Permanent
Pay Rate: Up to £80,000 per annum
Hours of work: 40 hours working 5 days out of 7, Monday to Sunday 1- 4 weekends

Ashton Recruitment is recruiting a General Manager / Head of Site Operations for a large, high-volume supermarket and forecourt operation in Moy. This is a senior leadership role with full responsibility for retail operations, commercial performance, people management, compliance and customer experience across a complex multi-function site.

This position is ideal for an experienced General Manager, Operations Manager, Retail Operations Manager or Head of Retail with a strong background in supermarket, forecourt or multi-revenue site management. With significant investment and planned expansion, the successful candidate will play a key role in developing scalable operational systems to support future store openings.

Responsibilities

1. Full accountability for supermarket operations, forecourt operations and business centre management
2. Ownership of P&L performance, budgeting, forecasting, cost control and margin improvement
3. Ensure full forecourt compliance, including health and safety, environmental standards and fuel regulations
4. Lead all retail operations, driving operational excellence and consistency across departments
5. Manage and develop a large multi-site style workforce, including recruitment, performance management and succession planning
6. Deliver outstanding customer experience and service standards across the entire site
7. Maintain strong governance, audit, compliance and risk management processes
8. Oversee supplier, contractor and stakeholder management, ensuring service quality and value
9. Implement process improvements, operational controls and efficiency initiatives
10. Support the Business Owner with strategic planning, KPI reporting and commercial decision-making
11. Prepare the business for growth by developing operational frameworks, systems and talent pipelines

Qualifications

• Proven experience as a General Manager, Operations Manager, Retail Manager or Head of Operations
• Strong background in supermarket retail, forecourt operations or large-scale retail environments
• Demonstrable P&L ownership, commercial acumen and financial management experience
• Experience managing large teams within a fast-paced retail or operational environment
• Strong knowledge of health and safety, compliance and regulatory standards
• Ability to manage multiple revenue streams and complex operational structures
• Hands‑on leader with strong strategic and operational capability
• Excellent communication skills and stakeholder management experience

Ashton Recruitment is acting as an Employment Agency