General Manager - Newcastle

Gap Group; Newcastle upon Tyne; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading hire solutions company in Newcastle upon Tyne seeks a General Manager to drive depot performance and ensure customer satisfaction. The successful candidate will manage their own Profit Centre, develop a high-performing team, and oversee all Depot operations, including staff recruitment and purchasing. Ideal candidates should have significant operational management experience, understanding of Plant and Tool equipment, and strong leadership skills. Competitive salary, bonus scheme, and generous benefits are offered.

Benefits

Profit share

Competitive salary and bonus scheme

Up to 25 days annual leave plus bank holidays

Additional leave purchase option

Contributory Pension Scheme

Life Assurance

Employee Welfare Fund

Cycle to Work Scheme

Health & Wellness programs

Qualifications

• Significant experience within an operational management role, preferably in the construction/hire industry.
• Understanding of Plant and Tool equipment and the customer base.
• Ability to develop a high-performing team that exceeds customer expectations.
• Experience managing profit and loss, with a focus on business development.
• Strong attention to detail to provide solutions for workplace challenges.
• Proficient in MS Office, especially Excel and Word.
• Possession of a Full UK Driving Licence.

Responsibilities

• Develop and manage the depot team to drive performance and revenue growth.
• Ensure quality and customer satisfaction through audits and visits.
• Oversee all aspects of Depot Operations including staff recruitment and purchasing.

Skills

Operational management experience

Understanding of Plant and Tool equipment

Proven leadership skills

Business development mindset

Attention to detail

Proficiency in MS Office

Full UK Driving Licence

Job description

Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As a General Manager at GAP Group you will develop and manage your depot team to drive performance and identify opportunities to increase revenue across new and existing customers. Quality and customer satisfaction are key drivers for GAP Group depots and the General Manager will ensure customers' expectations and needs are being met, through quality audits and customer visits. The General Manager also manage their own Profit Centre and will influence all aspects of Depot Operations - from staff recruitment and development to purchasing equipment and supplies.

Requirements

• Significant experience within an operational management role, preferably gained within the construction/hire industry
• An understanding of Plant and Tool equipment, hire products and the customer base within the DEPOT area would be highly beneficial
• Proven leadership skills with the ability to develop a high-performing team who can deliver results and exceed customer's expectations
• Previous experience and accountability for the profit and loss of business operations and a keen eye for business development opportunities
• Strong attention to detail with the ability to identify and provide solutions for potential challenges within the workplace
• Proficient in MS Office packages including Excel and Word
• Full UK Driving Licence

Benefits

• GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next? If you fit the profile and are up for the challenge, we would love to hear from you!