General Manager- NEC Relocation opportunity!

Levy UK; City Of London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading hospitality provider seeks a General Manager at the NEC, a premier event venue in the UK. You will lead a diverse team, drive commercial performance, and ensure exceptional guest experiences. Strong leadership and commercial acumen are essential. The position offers a competitive salary, performance-related bonus, and relocation support, among other benefits.

Benefits

Competitive salary and performance-related bonus

Relocation support

Pension and healthcare benefits

Exclusive discounts across brands

Qualifications

• Proven senior leadership experience within high-volume, multi-site or event-led hospitality environments.
• Strong track record of delivering financial success.
• Exceptional people leadership skills.

Responsibilities

• Lead the Levy operation across the venue, overseeing hospitality and event catering.
• Drive commercial performance and identify new revenue opportunities.
• Develop and inspire a large, diverse team.

Skills

Leadership

Commercial mindset

Team development

Relationship building

Innovation in hospitality

Job description

Overview

Join the Power Behind the Experience. At Levy UK & Ireland, we’re the team that brings energy, flavour and unforgettable moments to the most iconic venues across the UK. From stadiums to arenas, conference centres to cultural landmarks — we deliver exceptional hospitality that amplifies every event.

We’re now looking for a General Manager to lead the charge at the NEC, one of the UK’s most dynamic live event venues. This is an exciting opportunity for an experienced leader ready to make a real impact, driving operational excellence and world-class guest experiences.

And because we know a move like this is a big step, we’re offering a relocation bonus to help make your transition seamless.

What We’re Looking For

We’re after a dynamic and commercially savvy General Manager who thrives in a high-energy, fast-paced environment. You’ll be an inspirational leader with a strong understanding of large-scale, multi-outlet operations — someone who knows how to bring teams together and deliver results that go beyond expectations.

If you’re passionate about food, people, and creating exceptional experiences, this could be the opportunity you’ve been waiting for.

Role Specification

As General Manager at the NEC, you’ll:

• Lead the end-to-end Levy operation across the venue, overseeing all hospitality, retail, and event catering.
• Drive commercial performance, identifying new revenue opportunities and optimising profitability across multiple outlets.
• Lead, inspire and develop a large, diverse team, fostering a culture of engagement, accountability, and growth.
• Build strong relationships with our client and key stakeholders, ensuring Levy is seen as a trusted strategic partner.
• Champion innovation, sustainability, and the Levy promise to deliver good food that does good.
• Ensure the highest standards of operational excellence, guest experience and brand consistency across all touchpoints.

What the Right Candidate Looks Like

You’ll bring:

• Proven senior leadership experience within high-volume, multi-site or event-led hospitality environments.
• A strong commercial mindset with a track record of delivering financial success.
• Exceptional people leadership - you inspire, motivate, and develop teams to deliver their best every day.
• The ability to build strong relationships with clients and stakeholders at every level.
• A passion for innovation and sustainability within food and hospitality.
• Energy, presence and confidence to lead from the front — especially when it matters most.

What We Can Offer You

We’re committed to helping you grow, thrive and enjoy every step of the journey with us. You’ll receive:

• A competitive salary and performance-related bonus
• Relocation support to help you settle into your new role
• Access to Compass’ industry-leading development and career pathways
• Excellent benefits including pension, healthcare, and wellbeing support
• Exclusive discounts across leisure, retail, and hospitality brands
• The chance to be part of a forward-thinking, people-first culture that celebrates creativity, collaboration, and success

Join Levy at the NEC — and help us shape the future of live event hospitality.

Apply now and be part of something extraordinary.