General Manager - Monday-Friday

Vacherin Ltd.; City of Westminster; On-site; GBP 150,000 - 200,000; Full time

Job summary

A contract catering company in the City of Westminster seeks a candidate to oversee service excellence and operational management. Responsibilities include ensuring compliance with food safety regulations, managing unit budgets, and leading the team in maintaining high standards. Ideal candidates should have experience in hospitality management, possess strong leadership skills, and be able to thrive in a fast-paced environment. The position offers numerous benefits, focusing on employee well-being and development.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Access to Healthcare Support App

Eye care

Wellbeing strategy

Regular social events

Qualifications

• Proven experience in contract catering or hospitality management.
• Strong understanding of food safety and health & safety legislation.
• Excellent leadership and communication skills.
• Ability to manage a fast-paced environment with a focus on quality and compliance.

Responsibilities

• Ensure the site is presented to the highest standards, maintaining quality of equipment and display.
• Oversee the receipt, storage, and presentation of food delivered from the central kitchen.
• Ensure full compliance with food safety regulations including HACCP.
• Monitor and manage unit budgets, stock control, and wastage.

Skills

Leadership

Communication

Food safety knowledge

Compliance management

Job description

Service Excellence

• Ensure the site is presented to the highest standards, maintaining quality of equipment and display
• Assist with basic food preparation
• Looking after hospitality on site
• Servicing Tea Points
• Maintain a welcoming and professional environment for clients and guests.
• Monitor customer satisfaction and respond proactively to feedback
• Support planning and execution of events

Operational Management

• Oversee the receipt, storage, and presentation of food delivered from the central production kitchen.
• Implement and maintain standard operating procedures (SOPs), including wastage and plate counts
• Order all food items to site

Compliance and Safety

• Ensure full compliance with food safety regulations including HACCP, allergen management, and temperature control.
• Maintain rigorous health & safety standards in line with company and legal requirements.
• Conduct regular audit checks and risk assessments, addressing any non-compliance swiftly

Financial and Administration

• Monitor and manage unit budgets, stock control, and wastage
• Ensure accurate record-keeping for deliveries, compliance checks, and staff performance
• Liaise with central kitchen and support teams to ensure seamless coordination

Qualifications

• Proven experience in contract catering or hospitality management.
• Strong understanding of food safety and health & safety legislation.
• Excellent leadership and communication skills.
• Ability to manage a fast-paced environment with a focus on quality and compliance.
• Happy to work alone

Benefits

• Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers