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General Manager

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GBP 85,000 - 100,000

Full time

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Job summary

A prestigious luxury hotel in Berkshire is seeking an exceptional General Manager to lead a renowned events venue. You will be responsible for full operational and commercial management, ensuring high standards across departments. Ideal candidates will have a strong background in luxury hospitality or events-led venues, with exceptional leadership and commercial skills. The role emphasizes delivering standout guest experiences and managing complex revenues in a fast-paced environment.

Benefits

Bonus
Benefits

Qualifications

  • Confident, commercially astute leader with experience in luxury hospitality.
  • Previous experience as a General Manager or Senior Operations Director.
  • Hands-on leadership style with high emotional intelligence.

Responsibilities

  • Full P and L ownership, budgeting, and forecasting.
  • Leading a multi-departmental senior management team.
  • Driving event sales and profitability.

Skills

Leadership
Commercial acumen
Guest experience management
Operational excellence
Job description
Overview

Location: Berkshire

Salary: Up to A GBP 100,000 + bonus and benefits

We are seeking an exceptional General Manager to lead a prestigious luxury country manor hotel and events venue set in the heart of Berkshire. While the property operates as a hotel, this is first and foremost an events-driven business, hosting a high volume of weddings, private celebrations, corporate events, and exclusive buy-outs. As such, we are particularly keen to speak with candidates from a luxury venue, events, or destination hospitality background, who thrive in commercially led, guest-facing environments.

As General Manager, you will have full operational and commercial responsibility for the property, leading from the front and setting the tone for excellence across all departments.

Responsibilities
  • Full P and L ownership, budgeting, forecasting, and commercial performance
  • Leading and developing a multi-departmental senior management team
  • Driving event sales, yield, and profitability across weddings, corporate, and private events
  • Overseeing the end-to-end guest and client journey, from enquiry through to delivery
  • Maintaining exceptional service standards in line with a luxury brand positioning
  • Acting as the senior ambassador for the venue, building strong relationships with clients, suppliers, and stakeholders
  • Ensuring compliance, health and safety, and operational best practice at all times
Requirements
  • You will be a confident, commercially astute leader with a proven track record in luxury hospitality and/or premium events-led venues.
  • We are ideally looking for someone who has:
  • Previous experience as a General Manager or Senior Operations Director
  • Strong exposure to events-led businesses (wedding venues, destination venues, luxury event spaces, country estates, or similar)
  • A hands-on, visible leadership style with high emotional intelligence
  • Excellent commercial acumen and experience managing complex revenues
  • A passion for delivering standout guest and client experiences
  • The credibility and presence to lead a flagship property
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