General Manager - Liverpool Great Homer Street

The Gym Limited; Liverpool; On-site; GBP 38,000 - 65,000; Full time

Benefits offered by this job

Competitive bonus

Gym membership

Pension scheme

Cycle to work

Employee assistance

Career development

Flexible working

Discounts

Job summary

The Gym Group is seeking a General Manager to lead our Liverpool team at Great Homer Street. You will shape guest experience, drive sales, manage staff, and ensure smooth daily operations across our site.

You will own the P&L, develop people, and champion a high-performance culture while delivering on our values of being fun, inclusive and engaging. This is a hands-on leadership role with growth opportunities.

Qualifications

• Experience leading large operational teams.
• Proven ability to manage P&L and budgets.
• Strong commitment to member experience.

Responsibilities

• Lead gym operations daily and ensure service excellence.
• Drive member engagement, retention and performance metrics.
• Oversee staff development, scheduling and rostering.
• Ensure compliance with health and safety policies and standards.

Skills

Leadership

Team management

P&L awareness

Operations

Compliance

People development

Strategic planning

Communication

Customer focus

Education

Business degree

Tools

Budgeting software

POS systems

Job description

GENERAL MANAGER COMPETITIVE SALARY & BENEFITS LIVERPOOL GREAT HOMER STREET

Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Manager to join our amazing team.

What you need to know about us…

We’re not like any other gym company; we are The Gym Group, a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we’re the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it’s so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic. We are proud of our people and our Gym teams are phenomenal; you want to be a part of that, we know you do! So let us tell you what we are looking for…

So let us tell you what we are looking for…

• Have a passion for health, fitness, well-being and all-round excellence.
• Are driven, energetic and you share that energy with your team.
• Lead from the front and by example, happy to get stuck in and set the standard for service
• Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those.
• Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike.
• Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym’s potential
• Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym.
• Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers.
• Have a proven track record of success and are eager to bring that winning attitude to The Gym.
• Can engage and influence when needed and can form strategic plans to reinforce your business decisions
• Have a positive approach to team development and continuously look for ways in which to maximise their potential

That’s you right? Thought so.

The perks…

• Competitive bonus
• 33 days holiday (Inc Bank Holidays)
• ‘In-house development opportunities as well as support with your career adventure’
• Company Share Plan
• Flexibility & freedom – we welcome discussions around working flexibly at the gym
• Discounts with ‘MY PT Hub’, ‘Fit Pro’, ‘Financial Fitness’ and leading training providers
• Pension scheme
• A fantastic online social communication and engagement platform with access to amazing benefits and discounts
• Cycle to work scheme
• Season ticket loans
• Employee Assistant Programme supported by our Wellbeing hub
• A free gym membership for yourself and a friend or family member

We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We’re also recognised as a disability confident and inclusive employer which is something we are truly proud of. We’re #1 in our industry when it comes to our values, our culture and our people – check out Glassdoor if you don’t believe us. We offer a fantastic place to work in a great working culture and were recognised as #25 in the Top 50 places to work in the UK in 2022! We may be one of the leading budget gym chains in the UK but there’s nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and were awarded silver in wellbeing last year.

We have been through some great and positive change recently from our shiny new “super G” logo to our exciting digital projects and our plans are to keep being innovative, creative and agile in all that we do and we want to do that sustainably. We hire people with real passion, positivity and enthusiasm who motivate and inspire those around them. Our vision is to have a diverse, high performing, engaged workforce that love what they do! We have a brilliant team and opportunities for development and growth with support for success. We don't want to stand still, we're growing, innovating and adapting, we're with you to reach you career goals too.