General Manager - Live In

Greeneking; Bexleyheath; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development

Employee discounts

Employee assistance programme

Family-friendly policies

Menopause Friendly Employer

Refer a friend bonus

Wagestream wage access

Brand discounts

Job summary

Greene King is seeking a General Manager to drive sales, lead a high-performing team, and deliver exceptional customer experiences in a pub environment.

You will recruit and coach your staff, maintain brand standards, and ensure safety for customers and teams while managing day-to-day operations and financial performance.

Qualifications

• Proven leadership and people-management experience.
• Strong communication and customer-focused mindset.
• Experience with P&L control and cost awareness.
• Experience in recruiting and developing teams.

Responsibilities

• Grow pub sales in collaboration with the business development manager and senior team.
• Lead by example to bring the Greene King brand to life through your team.
• Recruit and develop staff to ensure excellent customer experiences.
• Uphold brand standards and ensure customer and team safety at all times.

Skills

Leadership

Communication

P&L management

Recruitment

Team development

Job description

As General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example make sure our customers, and teams, have a great time.

What you'll do as a General Manager...

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.

Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

What you'll bring...

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You're great with people, and as a result, have great communication and leadership skills.
• You'll be business savvy, with a keen eye for P&L control.
• You'll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You're keen to learn and happiest when you succeed at something new.

We're all about rewarding our team's hard work, that's why...

• You'll receive a competitive salary, pension contribution as well as:
• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...