General Manager — Lead Teams, Deliver Excellence

BaxterStorey; East Hagbourne; On-site; GBP 50,000; Full time

Job summary

A leading hospitality company located in East Hagbourne is seeking a General Manager to inspire a team and deliver exceptional customer service. The successful candidate will have a proven track record in hospitality management, strong leadership skills, and a passion for food and service. You will be responsible for achieving business KPIs and promoting a culture of excellence among your team. The role offers numerous benefits, including generous leave, development opportunities, and a supportive work environment.

Benefits

28 days holiday including bank holidays

Birthday off

3 volunteering days

Enhanced maternity leave

Pension and life insurance

Free meals on shift

Qualifications

• Proven experience in a managerial role within hospitality.
• Passion for food and customer service.
• Strong delegation and influencing skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead and support your direct reports to maintain high standards.
• Build positive relationships with clients and stakeholders.
• Develop team through mentoring and empowerment.
• Ensure achievement of business critical KPIs.

Skills

Leadership

Financial acumen

Customer service

Team management

Analytical skills

Strategic thinking

Job description

A leading hospitality company located in East Hagbourne is seeking a General Manager to inspire a team and deliver exceptional customer service. The successful candidate will have a proven track record in hospitality management, strong leadership skills, and a passion for food and service. You will be responsible for achieving business KPIs and promoting a culture of excellence among your team. The role offers numerous benefits, including generous leave, development opportunities, and a supportive work environment.