General Manager: Lead a High-Impact Hospitality Team

BaxterStorey; West Yorkshire; On-site; GBP 40,000 - 46,000; Full time

Job summary

A leading hospitality company in Methley is seeking a General Manager to oversee a high-profile Amazon contract serving 1,200 colleagues. The role involves leading a team of 22, ensuring exceptional service, and achieving business-critical KPIs. Ideal candidates should have experience in food and hospitality management, strong financial skills, and a passion for quality customer service. Benefits include holiday, training opportunities, and a supportive work environment.

Benefits

28 Days holiday including bank holidays

Plus your birthday off

3 volunteering days

Pension and life insurance

Access to employee assistance programme

Cycle to work scheme

Qualifications

• Previous experience as a general manager in food & hospitality.
• Background within a large food business related to distribution or stadia.
• Passion for food and customer service.
• Experience in training and managing a team.
• Ability to create and maintain budgets.

Responsibilities

• Lead and support your team to deliver exceptional standards.
• Build relationships with clients and key stakeholders.
• Develop your team through mentoring and training.
• Achieve business critical KPIs including health and safety.
• Adapt to challenges with a solution-oriented perspective.

Skills

Leadership

Financially astute

Communication

Organizational skills

Customer service

Job description

A leading hospitality company in Methley is seeking a General Manager to oversee a high-profile Amazon contract serving 1,200 colleagues. The role involves leading a team of 22, ensuring exceptional service, and achieving business-critical KPIs. Ideal candidates should have experience in food and hospitality management, strong financial skills, and a passion for quality customer service. Benefits include holiday, training opportunities, and a supportive work environment.