general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Wolverhampton; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a vibrant team in a dynamic restaurant environment. This role emphasizes creating a positive and inclusive work culture while delivering exceptional guest experiences. You'll leverage your financial expertise to manage budgets and drive performance, all while nurturing your team’s growth and development. With a focus on innovation and teamwork, this position offers a unique opportunity to make a significant impact in a celebrated dining establishment. Join a company that values individuality and diversity, and be part of a journey that nourishes from bowl to soul.

Benefits

Bonus scheme up to £8,000

Access to earnings before payday

Private medical insurance

Free food on shift

50% off meals outside work

26 weeks full pay for parents

Recognition programs

Pension scheme

Cycle-to-work scheme

Long service awards

Qualifications

• Proven experience in restaurant management with a focus on team development.
• Strong financial acumen and ability to analyze data for decision-making.

Responsibilities

• Inspire and develop a high-performing team to exceed guest expectations.
• Drive restaurant performance through effective management and strategic marketing.

Skills

Emotional Intelligence

Financial Management

Coaching and Mentoring

Problem Solving

Education

Experience in Restaurant Management

Tools

Budgeting Software

Inventory Management Systems

Job description

Job Title: General Manager | Full Time

At wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it be you, be wagamama. Join us on our journey to nourish from bowl to soul.

The Role

As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to excel while driving restaurant performance and achieving excellent results.

About You

• Prioritize creating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Dedicated to delivering exceptional guest experiences, ensuring every interaction reflects high-quality service and empowering your team.
• Possess strong financial skills, including budgeting, inventory, labour management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Committed to building and nurturing your team from recruitment through ongoing development, supporting personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• Are a forward-thinking problem solver, able to make quick decisions and think on your feet.

What’s In It For You

• Bonus scheme — up to £8,000 annually
• Access up to 30% of your earnings before payday with wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside work to treat friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Be the first to try our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide love above the door legend through our national recognition program

Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.