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General Manager – Hospitality – Hertford, England

Holroyd Howe

Hertford

On-site

GBP 45,000

Full time

2 days ago
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Job summary

A leading catering service provider in Hertford is seeking a General Manager – Hospitality to oversee event operations and enhance guest service. The ideal candidate will have extensive experience in large scale hospitality and a passion for food and service. This role offers a salary of £45,000 per annum along with excellent benefits including holidays and professional development opportunities.

Benefits

28 days holiday
3 volunteering days
Staff meals while at work
Career development opportunities

Qualifications

  • A strong background in large scale hospitality events, banquets and sit down dinners.
  • Excellent product knowledge (food/beverage).
  • Experience in F&B operations.

Responsibilities

  • Collaborate with culinary team to craft and deliver outstanding service.
  • Plan, organise and deliver successful events.
  • Ensure adherence to all legislative and Government guidelines.

Skills

Large scale hospitality events experience
Excellent product knowledge
F&B operations experience
Problem-solving attitude
Professional demeanor
Excellent communication skills
Initiative
Time management
Team player
Good presentation skills
Customer care skills

Job description

General Manager – Hospitality – Hertford, England

Company Description

General Manager Hospitality – Full-Time | Haileybury

Location:Haileybury School, Hailey Lane, Hertford
Rate of pay:£45,000 per annum
Hours:40 hours per week (5 over 7 days)
Weeks:52 weeks

Benefits:

  • 28 days holiday
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Bespoke training and development opportunities
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Free meals whilst at work
  • Career development opportunities
  • HIT Apprenticeships for all experience levels



Job Description

As aGeneral Manager – Hospitalityyou will collaborate with our culinary team to craft flavourful dishes that nourish both body and mind and deliver an outstanding service to the guest.

As well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm.

Key responsibilities

  • To work with the Hospitality team to plan, organise and deliver a successful operation of our events
  • Responsible for setting up and running the events
  • Ensure all events run as per the schedules laid out
  • Act as an allergy champion
  • Build positive working relationships & communication methods with key departments
  • To brief the Hospitality team on all aspects of the business and to oversee the running of all assigned events
  • To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated on to the relevant people where necessary.
  • To assist in the development of the operations waiting team, making sure that they adhere to standards set out
  • To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR, Safeguardingetc. within the areas of responsibility.



Qualifications

  • A strong background in large scale hospitality events, banquets and sit down dinners
  • Excellent product knowledge (food/beverage)
  • Experience in F&B operations
  • A positive demeanour and attitude to solve problems
  • Leads by example by acting professionally at all times
  • Excellent communication skills
  • Takes the initiative
  • Good time management
  • Supportive / Team player
  • Good presentation skills
  • Excellent customer care skills



Additional Information

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

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