General Manager Hospitality

Belbroughton Club; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A community-focused members club in Birmingham is seeking an experienced Hospitality General Manager to oversee daily operations, manage staff, and ensure compliance with licensing and safety standards. The ideal candidate will have proven experience in the hospitality sector, particularly in managing a pub, bar, or club. Responsibilities include staffing, payroll control, stock management, and delivering excellent member experiences. This role offers a hands-on opportunity to contribute to the club's success.

Qualifications

• Proven management experience in hospitality (pub, bar, club or similar) essential.
• Strong understanding of labour control, stock management, and margins.
• Confident people manager with a hands-on approach.

Responsibilities

• Manage all day-to-day hospitality operations.
• Recruit, train, and lead a front-of-house and bar team.
• Deliver events, functions, and private hire.

Skills

Management experience in hospitality

Labour control

Stock management

Customer service

Organizational skills

Job description

Job Description

About the role

We are recruiting an experienced Hospitality General Manager to lead a village‑owned, not‑for‑profit members club in Belbroughton. This is a hands‑on management role with full responsibility for daily bar and food operations, staff leadership, financial control, and member experience.

Key Responsibilities

• Manage all day‑to‑day hospitality operations
• Recruit, train, and lead a front‑of‑house and bar team
• Produce staff rotas in line with sales forecasts and labour targets
• Control wage costs as a percentage of turnover
• Manage stock, ordering, GP, wastage, and shrinkage
• Deliver events, functions, and private hire
• Ensure excellent service standards and customer experience
• Maintain full compliance with licensing, H&S, and food safety

About You

• Proven management experience in hospitality (pub, bar, club or similar) essential
• Strong understanding of labour control, stock management, and margins
• Confident people manager with a hands‑on approach
• Commercially minded and well organised
• Passionate about hospitality and community‑focused venues