General Manager - Guildford

Black Sheep Coffee; Guildford; On-site; GBP 27,000 - 32,000; Full time

Job summary

A coffee retail company seeks an experienced General Manager for their Guildford location. You will manage daily operations, drive sales, and ensure compliance with health standards. The ideal candidate will have strong management skills and a passion for coffee. This is a great opportunity for those looking for career growth in a dynamic environment.

Benefits

Weekly cash plan

Employee Assistance Programme

Free coffees during shifts

Retailer discounts through Wagestream

Qualifications

• Management experience is essential.
• Must have flexibility to work Mon-Sun.
• Passionate about coffee and service excellence.

Responsibilities

• Manage daily operations and drive results.
• Ensure compliance with health and safety standards.
• Monitor team performance and provide coaching.
• Drive sales and prepare financial reports.

Skills

Team management

Sales driven

Communication skills

Ability to work in a fast-paced environment

Job description

As a General Manager you will be responsible for one of our many thriving locations. You will take ownership of the day-to-day management of the store and use your experience to drive results and productivity.

Responsibilities

• Forecast and deploy labour effectively, create team rotas to meet targets/budgets
• Ensure all compliance/health and safety standards are met. Keeping the store running smoothly
• Drive sales, profit and service excellence for your store and completing financial reports/stock takes
• Team Management; monitor quality of service and performance, coach and inspire your team!

We are after experienced and enthusiastic Managers who can drive sales and exceed KPI's. With a strong background in team management and proven ability to thrive in a fast-paced environment. We're looking for people who are driven, communicative and passionate about all thing's coffee!

We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in.

Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you're looking for a career not just a job; you're in the right place.

Pay: Up to 32,000 per annum + quarterly bonus scheme

Requirements

Mon-Sun flexibility and Management Experience.

Benefits

• Weekly cash plan (money when you need it)
• Employee Assistance Programme for when you need advice
• Rapid career progression and development opportunities
• Free coffees and a free food item on shift
• Increase your monthly savings with the 5% Boost on Build Pots through Wagestream
• Access to hundreds of high street retailer discounts through Wagestream
• Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources