General Manager - Forest Hill

Portobello Brewery; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A local pub in Forest Hill is looking for a passionate General Manager to lead their dedicated team. The role involves ensuring exceptional customer service, managing profitability, and developing future leaders within the business. The ideal candidate will have a strong background in hospitality and a love for community engagement. This position offers benefits like birthday bonuses and discounts at multiple venues.

Benefits

Christmas Day off

50% discount on food and drinks

£50 birthday bar tab

Qualifications

• Demonstrated experience in a managerial position within the hospitality sector.
• Strong ability to lead and inspire a diverse team.
• Proficient in profit and loss management.

Responsibilities

• Lead and inspire the team to deliver exceptional guest experiences.
• Manage the pub's P&L to ensure profitability.
• Train and develop the team to progress into managerial roles.

Skills

Leadership

Team Development

Customer Service

Financial Acumen

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Overview

We are looking for a General Manager for the Sylvan Post in Forest Hill. The Sylvan Post is a cracking little gem of a business that has shown three straight years of like-for-like growth. Having undergone a makeover 2 years ago, it is a lovely looking pub with a great team and some lovely regular customers. This business has beaten budget regularly. We are looking for someone to continue the great work that our current team does, ideal for a first time appointment. The outgoing manager is very highly regarded and loved by the customers; therefore, the successor will need to be someone who wants to be part of the local community and has a genuine passion for hospitality.

What we offer you

• Christmas Day off
• 50% discount off all food in any Portobello pub
• 50% discount on all drinks in any Portobello pub
• 50% discount on beer through the brewery store
• £50 birthday bar tab
• Our values are about treating EVERY individual with Honesty, Integrity & Respect

What you offer us

Our General Managers work closely with the operations team to manage "their" business. We just ask for a few things: that you will lead and inspire your team from the front, finding innovative ways to delight your guests. You will ensure each and every person that walks through our doors receives the greatest hospitality, and every piece of food and drink that passes their lips is the freshest and finest quality that Forest Hill has to offer.

With this in mind, you will work closely with your management team, including your head chef, so that you can partner the finest food with the drinks offer and atmosphere that you will be the beating heart of every shift.

You will be fully responsible for the pub's P&L, so converting sales to profit is also important. You will have an eagle eye for detail, ensuring our guests journey from beginning to end will leave them wanting more.

You will be at the forefront of training your team, with a genuine passion to develop and nurture your future stars and in turn, take your business forward. We believe in developing a strong bench, having a succession plan in place to reduce any recruitment needs and in turn develop our people into the next Portobello General Managers.

You will demonstrate all of this by upholding our company values of honesty, integrity and fairness with our teams, our guests and anyone else associated with our business.

How to apply

If you are thinking of applying to work with us at Portobello

Get to know us on our socials - Find your venue of choice and give them a follow!

Pop in! - A visit is always a good idea so you get to see the vibe and the people who visit us everyday.

Be yourself - Be ready - be you! We love to know what makes you just right for the job so let it shine through in your application.