General Manager - Escape Hunt

Escape Hunt Liverpool; Liverpool; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading entertainment company is looking for a General Manager to lead a dynamic team at their Liverpool location. You will inspire a passionate team to create unforgettable escape room experiences, manage operational processes, and ensure compliance. The ideal candidate will have strong leadership qualities, financial acumen, and a knack for fostering connections. This role offers personal development opportunities and a vibrant work environment centered around fun and adventure.

Benefits

Paid birthday day off

Personal development plan

Pension matching up to 5%

24/7 access to mental health support

Qualifications

• Experienced in leading teams and fostering a positive environment.
• Strong financial management and understanding of labor controls.
• Proven ability to build connections and brand awareness.

Responsibilities

• Inspire and lead the team to create memorable experiences.
• Manage operational tasks and ensure compliance.
• Identify sales opportunities and enhance guest experiences.

Skills

Team leadership

Coaching abilities

Sales acumen

Compliance management

Financial management

Networking

Job description

Unleash the Adventure at Escape Hunt!

Are you ready to step into the Wild West, wander through the whimsical world of Alice in Wonderland, set sail with a band of pirates, explore the legendary city of Atlantis, and dive into the wonders of virtual reality?

Escape Hunt is seeking a talented and driven General Manager who can bring these extraordinary destinations to life through their exceptional team leadership.

As General Manager at Escape Hunt, you'll be the guiding star that brings out the best in your team, ensuring that each escape room experience is filled with joy, excitement, and laughter. Your role is to create an environment where fun thrives, both for the guests and your team members.

At the end of the day we are all about building lasting memories!

ABOUT YOU!

• You lead by example - You inspire a sense of adventure and confidence in your teams.
• You love embracing the guest journey and have fun at the heart of everything you do!
• You thrive when it comes to training your teams and your ability to coach is next level.
• Of course you’ll naturally be a secret compliance geek and love keeping all admin up to date.
• You are meticulous with your financials and understand labour controls.
• You have a keen eye for sales opportunities and don’t like to leave money on the table.
• Building connections is where you standout, you understand the importance of meeting with venues and businesses around you to create strong brand awareness!

WHY JOIN US?!

• We’ll pay for your birthday day off.
• We’ll give you a clear personal development plan for you to be promoted to your dream role – with or without us.
• We’ll match up to 5% pension contributions.
• Access to our Employee Assistance Programme including 24/7 access to free, confidential and specialist mental health/wellbeing support.

WHO ARE WE?

Escape Hunt is not just a place of work—it's a world of adventure where fun takes centre stage. We're a vibrant and inclusive community that celebrates laughter, creativity, and personal growth.

With over 50 locations across 27 countries (and we aren't stopping there!) we proudly hold the title of global leader in experiential entertainment, offering 250 of the most thrilling escape room games, each one taking you on a voyage to distant lands!