General Manager : East Midlands A GBP 110/130k plus bonus

TipTopJob; Leicester Forest East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading leisure hospitality business in the East Midlands is seeking a General Manager for a key site. The role involves improving site performance, maximizing sales, and driving operational efficiency. Responsibilities include implementing strategic initiatives and promoting a customer-friendly environment. Ideal candidates should have experience at Management level within the hospitality sector. This is a fantastic opportunity to learn and progress towards an Operations Director position.

Qualifications

• Candidates must currently be at Operations Manager or Operations Director level in the hospitality sector.
• Able to make speedy, sound decisions.
• Experience in improving efficiency and maximizing revenue.

Responsibilities

• Identify and implement opportunities to improve efficiency.
• Establish clear communication plans.
• Handle customer complaints and implement preventive measures.
• Drive change with positive attitude.
• Promote a customer-friendly environment.

Job description

Overview

East Midlands + Relocation Package

Note: Only candidates currently at Operations Manager or Operations Director level within the hospitality sector will be considered.

My client is an established and financially stable leisure hospitality business with a strong reputation and an exciting future. They are seeking a General Manager for a key site in the East Midlands.

This is a critical role, reporting closely to the operations team to ensure the efficient and profitable running of the site. The successful candidate will be responsible for improving site performance, maximising sales and profit, and driving strategic initiatives to optimise operational efficiency.

The site is large and diverse, featuring restaurants, bars, and outdoor activities, essentially a mini world within a world. This is a key hire for the business and a fantastic opportunity to learn the operation from the ground up and progress towards an Operations Director position.

Key Responsibilities

• Identify and implement opportunities to improve efficiency, minimise costs, and maximise revenue.
• Establish clear communication plans to ensure messages are shared consistently and in a timely manner.
• Handle customer complaints within acceptable timescales and implement measures to prevent recurrence.
• Use initiative and experience to make speedy, sound decisions.
• Drive change with a positive attitude, creating focus and energy for teams to follow.
• Lead by example and promote a customer-friendly environment across the site.

If you are interested in having a chat about this role, please forward updated CVs to Stuart Hills or call 790