General Manager - Dynamic, High-Volume City Venue & Events

Queen Elizabeth Olympic Park; Greater London; On-site; GBP 55,000 - 64,000; Full time

Job summary

A leading entertainment venue in Greater London is seeking an experienced General Manager for Riverside East. In this hands-on leadership role, you will oversee daily operations, manage a large hospitality team, and drive financial performance. Ideal candidates will have strong leadership skills and a solid understanding of venue operations. Benefits include a competitive salary of £55,000 plus bonus, 28 days of holiday, private healthcare, and enhanced parental leave.

Benefits

Competitive salary of £55,000 plus bonus

28 days holiday + birthday off

Private healthcare and wellbeing support

Enhanced parental leave and sick pay

Access to UK’s best events and venues

Qualifications

• Experience running a busy, high‑volume venue or similar operation.
• Strong leadership and communication skills.
• A solid understanding of bar, kitchen and event operations.
• Commercial awareness – comfortable reading and acting on a P&L.
• Confidence in compliance, health & safety, and licensing.
• A hands‑on approach with a focus on people, quality, and results.

Responsibilities

• Oversee daily operations and ensure efficient site management.
• Manage suppliers and maintenance schedules.
• Drive the venue’s financial performance and report accurately.
• Handle guest feedback quickly and positively.
• Promote sustainability and inclusivity across the venue.

Skills

Leadership skills

Communication skills

Operational management

Financial awareness

Job description

A leading entertainment venue in Greater London is seeking an experienced General Manager for Riverside East. In this hands-on leadership role, you will oversee daily operations, manage a large hospitality team, and drive financial performance. Ideal candidates will have strong leadership skills and a solid understanding of venue operations. Benefits include a competitive salary of £55,000 plus bonus, 28 days of holiday, private healthcare, and enhanced parental leave.