GENERAL MANAGER - CHISWICK

Honest Burgers Ltd; Greater London; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Team meals

Service charge

Bonus scheme

Birthday off paid

28 days holiday

Refer a Friend

GP access

Discounts

Cycle to work

Sick pay after 2 years

Maternity/Paternity pay

Craft Exchange

Job summary

Honest Burgers Ltd in Chiswick is looking for a General Manager to lead a vibrant restaurant team. You’ll own the guest experience, supervise service, and partner with the Head Chef and management peers to drive performance.

This role offers a competitive salary with a guaranteed full-time contract, a generous service-charge scheme shared with staff, and a range of employee benefits designed to reward loyalty and hard work. You’ll nurture a warm, inclusive culture that mirrors our brand.

Qualifications

• Experience leading a hospitality or retail team.
• Strong guest service focus and hospitality mindset.
• Ability to coach and develop staff.

Responsibilities

• Managing and developing your team
• Managing Food Safety and Health & Safety compliance
• Recruitment & training
• Meeting set KPI’s
• Commerciality and COGS management
• Compliance & Reporting
• Driving sales growth through service and restaurant performance

Job description

General Manager -Chiswick

What we offer You:

• £42,000 - 53,700 OTE(basic salary, plus service charge - our data says you can earn between £1 to £5 per hour on top of your pay)
• Service charge split equally (100% goes to the employees)
• Bonus scheme
• Guaranteed full time contracted hours
• Complimentary team food & soft drinks while on shift
• VIB (Very Important Burgers) – £100/month, food & drink allowance off shift
• Your birthday off work, fully paid
• 28 days holiday (inclusive of bank holidays)
• Up to £1000 “Refer a Friend” scheme (T&C apply)
• Access to online 24/7 GP
• Hospitality, retail and gym membership discounts
• Cycle to work scheme
• Enhanced company sick pay, after your 2nd year with Honest
• Enhanced maternity or paternity pay, after your 1st year with Honest
• Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc.

The role and You:

We’re looking for a General Manager to join one of our local community sites, Chiswick. We want someone who is ready to lead a team using their positive energy, passion and humility. We host our customers just like we host our family, and we always give our 100% to create that memorable experience, which we call an “old-school hospitality”. This is even more important when your customers are all local, and are loyal when they know they are looked after.

As a General Manager at Honest you’ll show real pride and ownership of your restaurant and you will be proud to be a part of and support your local community.

In addition to being a talented and hardworking General Manager, you will be fully embracing leadership responsibilities by leading from the frontline and constantly coaching and guiding your team to success.

You will be working closely with your Head Chef and wider management team to ensure meeting company KPI’s, standards and efficiency as well as your team’s happiness and welfare.

We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team and consumers. As a General Manager you will be reporting to Operations Manager and you will create strong, professional relationships with other restaurant’s teams as well the Support Office team.

Areas of responsibility:

• Managing and developing your team
• Managing Food Safety and Health & Safety compliance
• Recruitment & training
• Meeting set KPI’s
• Commerciality and COGS management
• Compliance & Reporting
• Driving sales growth through constant improvement to the service and restaurant’s performance

We believe in equal access to support and opportunity that exists for all. We celebrate ourdifferences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone. This means your name, age, race or gender doesn’t need to be on your CV. If you’d rather take it off, that’s good with us.