General Manager : Branded Hotel, Liverpool

TipTopJob; Liverpool City Region; On-site; GBP 59,000 - 70,000; Full time

Job summary

A leading hotel chain in Liverpool is seeking an experienced General Manager to oversee operations, drive commercial success, and enhance guest experiences. The ideal candidate will have a proven track record in hospitality leadership, excellent communication skills, and the ability to inspire teams. This hands-on role demands a dynamic leader focused on maintaining high operational standards and developing staff, ensuring an exceptional, guest-centric service in a fast-paced environment.

Qualifications

• Proven experience as a General Manager or Deputy General Manager within branded hotels.
• Strong track record in delivering commercial success.
• Excellent leadership skills with a focus on team development.

Responsibilities

• Deliver outstanding guest experiences aligned with brand standards.
• Drive revenue and overall commercial performance.
• Lead and develop a motivated, service-focused team.

Skills

Commercial acumen

Leadership

Communication skills

Guest-focused mentality

Job description

Salary: Up to A GBP 70,000 + Bonus

An exciting opportunity has arisen for an experienced and inspirational General Manager to lead a branded hotel in the heart of Liverpool. This is a fantastic role for a dynamic hospitality leader who thrives on driving commercial success, elevating guest experience, and leading high-performing teams.

As General Manager, you will be fully responsible for the day-to-day operations, strategic direction, and financial performance of the property. You’ll lead your team with confidence and positivity, ensuring a culture of excellence, accountability, and guest-centric service. This is a hands-on leadership role in a fast-paced, forward-thinking environment.

Responsibilities

• Deliver outstanding guest experiences aligned with brand standards
• Drive revenue, profit, and overall commercial performance
• Lead, mentor, and develop a motivated, service-focused team
• Maintain excellent operational standards across all departments
• Build strong relationships with guests, the community, and brand partners
• Ensure all compliance, safety, and quality standards are met
• Identify and implement continuous improvements across the business

Requirements

• Proven experience as a General Manager or Deputy General Manager within branded hotels
• Strong commercial acumen and a track record of delivering results
• Inspirational leadership style with a focus on people development
• Excellent communication skills and a passion for hospitality
• Ability to thrive in a dynamic, guest-focused environment