General Manager - Bournemouth

Gap Group; Bournemouth; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading hire services company in Bournemouth is looking for a General Manager to oversee depot operations and manage performance. The successful candidate will have extensive operational management experience, preferably in the construction or hire sector, and will be responsible for driving revenue growth and ensuring high customer satisfaction. Role includes staff recruitment, team development, and profit and loss management. This position offers competitive salary and comprehensive benefits including annual leave and a pension scheme.

Benefits

Competitive salary and bonus scheme

Up to 25 days annual leave plus bank holidays

Option to buy additional leave

Contributory Pension Scheme

Life Assurance

Social events funded by company

Cycle to Work Scheme

Health & Wellness programs

In-house Learning & Development opportunities

Internal promotion possibilities

Qualifications

• Significant experience in operational management, ideally in construction or hire industry.
• Understanding of Plant and Tool equipment and local customer base is beneficial.
• Ability to develop a high-performing team exceeding expectations.
• Experience with profit and loss accountability in business operations.
• Strong problem-solving skills for workplace challenges.
• Proficiency in MS Office applications.

Responsibilities

• Drive performance and revenue growth across new and existing customers.
• Ensure customer satisfaction through audits and site visits.
• Lead depot team to achieve operational goals.
• Oversee recruitment, training, and development of staff.
• Manage purchasing and supplies for the depot.
• Accountability for profit and loss of the depot.

Skills

Operational management experience

Leadership skills

Attention to detail

Business development

MS Office proficiency

Full UK Driving Licence

Job description

Our team is the best in the industry – is it time for you to join us? The role: Our nationwide Plant and Tool division hires a range of equipment—including diggers, dumpers and small hand tools—to companies within the construction, utilities and infrastructure sectors. As a General Manager at GAP Group you will develop and manage your depot team to drive performance, identify opportunities to increase revenue across new and existing customers, and ensure customer expectations and needs are met through quality audits and visits. The General Manager also manages their own Profit Centre and influences all aspects of Depot Operations – from staff recruitment and development to purchasing equipment and supplies.

Responsibilities

• Drive performance and identify revenue opportunities across new and existing customers.
• Ensure customers’ expectations and needs are met through quality audits and customer visits.
• Manage your depot team to achieve operational excellence.
• Oversee staff recruitment, development, and training.
• Handle purchasing of equipment and supplies.
• Manage the depot’s Profit Centre and maintain P&L accountability.

Qualifications

• Significant experience within an operational management role, preferably in the construction/hire industry.
• Understanding of Plant and Tool equipment, hire products and the customer base within the Bournemouth area (highly beneficial).
• Proven leadership skills; ability to develop a high‑performing team that exceeds customer expectations.
• Previous experience and accountability for profit and loss of business operations with a keen eye for business development opportunities.
• Strong attention to detail and ability to provide solutions for potential workplace challenges.
• Proficiency in MS Office, including Excel and Word.
• Full UK Driving Licence.

Benefits

• Competitive salary and bonus scheme.
• Up to 25 days of annual leave plus bank holidays.
• Option to buy up to 5 additional days of leave.
• Contributory Pension Scheme.
• Life Assurance.
• Employee Welfare Fund (company‑funded social events).
• Cycle to Work Scheme.
• Health & Wellness (Well‑being Hub, Employee Assistance Helpline, Annual Flu Jab).
• Profit share, loyalty holidays and staff social fund.
• In‑house Learning & Development Team dedicated to giving you the skills to be your best.
• Internal promotion opportunities.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

How to Apply

So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply, all you need to do is upload your CV and complete our short application form and we’ll take it from there.