General Manager

Byron - York; York and North Yorkshire; On-site; GBP 150,000 - 200,000; Full time

Job summary

A prominent UK restaurant chain is seeking a General Manager for their York location. This flagship restaurant requires a resilient and commercially-focused leader to oversee daily operations and foster a high-performing team. The ideal candidate will have proven leadership experience in hospitality, a hands-on approach, and a passion for delivering excellent guest experiences. This role offers competitive salary, bonuses, and significant discounts across location.

Benefits

Competitive salary plus monthly performance bonus

Tronc and tip share

50% discount across all locations

Free meals on shift

28 days holiday

Regular salary reviews

Full training and development programme

Pension scheme

Qualifications

• Proven leadership experience in a fast-paced hospitality environment.
• Hands-on, guest-focused approach with ability to lead by example.
• Strong commercial awareness for data-driven decisions.

Responsibilities

• Lead daily operations and manage the team at Byron York.
• Drive sales growth and ensure guest satisfaction.
• Maintain operational standards and food quality.

Skills

Leadership experience

Guest-focused approach

Commercial awareness

Resilience and emotional maturity

Ambition

Job description

General Manager – Byron York

Location: 11 High Ousegate, York YO1 8RZ

At Byron, we do things Properly. That means great burgers, brilliant Teams, and memorable experiences for every guest - every time. Our mission is simple: serve Proper Burgers, build Proper People, and have a Properly Good Time doing it.

We’re now looking for a General Manager to take the lead at our York restaurant. It’s one of the most iconic Byron locations in the UK, right in the heart of the city centre and we’re looking for a resilient, commercial and people-focused leader to run it.

What You'll Do:

• Lead and manage all aspects of the day-to-day operation at Byron York.
• Build and develop a high-performing, engaged Team who deliver outstanding service and uphold our values.
• Take full ownership of commercial performance - from sales growth and labour control to guest satisfaction and profitability.
• Drive operational standards and food quality, ensuring every burger, side and shake is delivered exactly as it should be.
• Create a welcoming, safe and inclusive environment for your Team and guests.
• Work closely with your Operations Director to deliver both short-term success and long-term growth.

What You'll Bring:

• Proven leadership experience in a fast-paced hospitality environment.
• A hands-on, guest-focused approach - you lead from the front and set the standard for your Team.
• Strong commercial awareness and an ability to make data-driven decisions.
• A passion for food, people and high standards.
• Resilience and emotional maturity - you're confident managing pressure and leading others through change.
• Ambition and a desire to grow within a business that rewards performance.

What You'll Get:

• Competitive base salary plus monthly performance bonus
• Tronc and tip share – earn up to £20.03 per hour OTE
• 50% discount across all Byron locations and sister brands
• Free meals on shift
• 28 days holiday (rising with service)
• Regular salary reviews
• Full training and development programme
• Pension scheme
• Supportive, values-driven leadership with the opportunity to make a real impact at a local level

Byron York is a flagship site in a high-footfall city location. We’re looking for a General Manager who can lead with energy, focus and heart - while making commercially smart decisions to drive success.

If you’re ready to take the next step in your leadership journey, we’d love to hear from you.

We are Byron. Are you?