General Manager

Tortilla Mexican Grill plc; Windsor; On-site; GBP 32,000 - 38,000; Full time

Job summary

A popular casual dining chain in Windsor seeks a General Manager to oversee restaurant operations. This full-time, permanent position offers a salary up to £38,000 plus a potential £10,000 bonus. The ideal candidate will be passionate about the food service industry, possess strong customer service skills, and have experience managing a team. Enjoy fantastic benefits, including flexible working and professional development opportunities.

Benefits

Flexible working

Free meals on shifts

33 days paid holiday per year

Incentives with prizes

Sociable hours

Wellbeing support

Qualifications

• Experience in a QSR environment or similar.
• Ability to inspire and develop a team.
• Strong focus on customer satisfaction.

Responsibilities

• Manage day-to-day operations of the restaurant.
• Ensure the delivery of high-quality food and service.
• Train, inspire, and develop the team.

Skills

Passion for food service

Understanding of GP & Labour control

Team training and development

Customer service skills

Job description

Here at Tortilla, we are seeking to recruit a General Manager to join our team in Windsor! You will join us on a full‑time, permanent contract and in return, you will receive a competitive salary of up to £38,000 per annum plus an amazing, achievable bonus worth up to £10,000 per year.

Benefits We Offer You As Our General Manager

• The opportunity for flexible working
• Free meals on shifts
• 33 days paid holiday per year (+extra day for your birthday!)
• Win amazing prizes including holidays, festival tickets and more through incentives
• Far more sociable hours than many other restaurant brands
• Genuine work/life balance
• Love your job! 98% of our crew say they love their working day
• Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!
• Wellbeing support including free counselling, financial and legal advice

Career Progression As The General Manager

• Ongoing professional training and development – earn NVQs with our Apprenticeship Scheme
• Real career progression from General Manager to Operations – and beyond!
• Opportunity to get involved with new openingsFreedom to move between sites and grow with the group

About Us

Our family of over 60 stores is united by a shared passion for serving high‑quality, fresh Californian‑Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business – all our food is, in fact, freshly made! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. Our genuine focus on developing our people is exemplified by the fact that one‑third of our headquarters staff started their journey working in‑store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging.

What We’re Looking For In Our General Manager

We’d love you to have a good understanding of GP & Labour control whilst being passionate about food and at your happiest looking after customers. We’ll need you to train, inspire & develop a happy team to ensure that every guest gets the amazing food and service we’re famous for! It’s great if you’ve worked in a similar QSR environment but we’d also love to hear from you if you’ve spent time running a bar, restaurant or contract catering unit. As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo!

So, if you want to be part of our family, making sure that every guest who comes through the door gets served high‑quality, delicious food and leaves with a smile, then click “apply” now and join us as our General Manager!