General Manager

North Tees and Hartlepool NHS Foundation Trust; Tees Valley; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading healthcare provider in Tees Valley is seeking a General Manager to enhance operational leadership and patient care quality. The role involves collaboration with senior management to develop strategic plans, operational oversight, and fostering a high-performance culture among staff. Candidates should possess strong leadership and change management skills in a clinical setting. The position supports professional development and offers a robust workplace environment for exceptional patient experience.

Benefits

Health and well-being initiatives

Opportunities for personal and professional development

Qualifications

• Experience in managing clinical teams and delivering high-quality patient care.
• Ability to develop strategic and operational plans aligned with organizational goals.
• Strong skills in performance management and resource allocation.

Responsibilities

• Support the Operations Manager in operational leadership.
• Develop a culture of high performance and accountability in the Directorate.
• Act as a change agent to enhance staff visibility and engagement.

Skills

Operational leadership

Business development

People management

Change management

Strong personal leadership

Job description

The General Manager will support the Operations Manager/Senior Operations Manager in providing operational leadership, business development and people management for a Clinical Directorate, ensuring high quality patient care is delivered within available resources and in line with University Hospitals Tees overarching strategic objectives.

The General Manager will support the Operations Manager/Senior Operations Manager in developing a culture of high performance, ownership and accountability where safety, quality and excellence in patient outcome and experience is consistently delivered, in line with not only national and locally agreed standards but also the higher standards of performance University Hospitals Tees sets itself.

The General Manager is expected to act as a change agent and be highly visible to frontline staff, demonstrating strong personal leadership and direction whilst at the same time supporting the building of an effective leadership and management team within the Directorate(s) to ensure organisation sustainability.

This role of the General Manager forms part of the Directorate management team and is expected to work with the Operations Manager/Senior Operations Manager in the development and delivery of underpinning Directorate annual operating plans, which should in turn integrate with the Clinical Service overall clinical and business development strategy and overarching University Hospitals Tees strategy.

The General Manager will support the Operations Manager/Senior Operations Manager who has responsibility and overall accountability for the day to day performance management of their Directorates, including the management and implementation of strong and effective operational, resource and financial management control processes.

The General Manager will provide high calibre, professional management and leadership to the Directorate(s), working with the Operations Manager/Senior Operations Manager, Clinical Directors, Clinical Matrons and clinical teams to develop and implement strategic and operational plans aligned to the overall Centre strategy. The Senior Operations Manager will oversee the administrative functions within the directorates, supporting achievement of key performance targets and ensuring that Standard Operating Procedures are adhered to.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

For further details / informal visits contact: Name: Alexis Wollaston Job title: Operations Manager Email address: [e-mail] Telephone number: 01642 850850