General Manager

Gotpeople; Taplow; On-site; GBP 150,000 - 200,000; Full time

Job summary

An established Bodyshop business in the UK is seeking an experienced General Manager to oversee day-to-day operations and long-term strategies. The role requires strong leadership, the ability to maximize sales, and a commitment to customer satisfaction. As General Manager, you will ensure compliance with all industry regulations while developing training for staff to maintain high-quality standards. Competitive salary and benefits offered.

Qualifications

• Experience in managing a busy Bodyshop or similar business.
• Strong leadership and communication skills.
• Ability to develop and implement operational strategies.

Responsibilities

• Formulate policies to maximize sales and maintain profitability.
• Ensure compliance with industry regulations and company policies.
• Manage staffing and training needs effectively.

Job description

General Manager needed for a busy established business Sustaining profitability in the day to day and long-term management of the Bodyshop.

As General Manager

• Formulate policies and procedures to achieve maximum sales of parts, labour, paint & materials and other sales.
• Maintain agreed profit margin and return on investment by efficiently controlling stocks, assets and all financial transactions.
• Achieve and strive to exceed all targets through an efficient Body Shop operation.
• Ensure the highest level of customer satisfaction.
• Help Body Shop to achieve industry-leading standards of process efficiency.
• Ensure compliance with company policies, manufacturer agreements and industry guidelines.
• Maintain the Quality management and audit processes.

Performance Metrics

• Margin on labour sales, parts sales, paint & material sales and other sales vs. objectives.
• Labour productivity, efficiency, utilisation and cycle time.
• Cost control vs. objectives.
• Customer Satisfaction Indicator.
• Compliance with HSE, COSHH and EPA regulations.
• Staff retention.

As General Manager the Objective

• Formulate policies and procedures to achieve maximum sales of labour, parts paint & materials and other sales.
• Develop ongoing strategies to increase business in accordance with the growth/business plan.
• Increase the volume of work by developing the Body Shop reputation for quality and excellence.
• Develop competitive price structure for the department reviewing labour rates, fleet discounts and parts.
• Conduct monthly meetings to review all staff and work issues. Identify and implement any training requirements.

Other Responsibilities

• Maintain quality control on all vehicle repairs.
• Ensure correct allocation and maintenance of tools, equipment and other materials in the Body Shop.
• Plan and adjust the workload of personnel to match their skills and abilities.
• Ensure adequate staffing to achieve departmental objectives.
• Detect, report and organise staff training.
• Communicate job expectations, and provide regular and constructive feedback on individual and team performance.
• Ensure correct understanding and departmental usage of computerised systems.

This is a great chance to join a fantastic business and really drive it forward and make it your own.

Excellent Salary and Benefits

FOr more information please apply now.