General Manager

Pub & Kitchen - Bra_201; Stretford; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Brand training & development

Employee discounts on brands (33%)

Discount for loved ones (15%)

Employee assistance program

Maternity/Paternity policies

Menopause Friendly Employer

Greene King Inns/Hotels discounts (50%

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts (up to 30% at partner

Job summary

Pub & Kitchen - Bra_201 is seeking a General Manager in the United Kingdom to lead daily operations, drive sales, and deliver outstanding guest experiences. You will manage a team, uphold brand standards, and ensure safety and compliance while building a welcoming atmosphere for customers.

The role emphasizes leadership, high standards, and the ability to motivate staff in a fast-paced hospitality environment. Relevant experience and a proactive approach are essential for success.

Qualifications

• Strong leadership and people-management skills.
• Proven ability to drive sales and manage a team.

Responsibilities

• Grow pub sales with the management team and business development.
• Lead by example to deliver exceptional customer experiences and uphold brand values.
• Recruit and develop the team to ensure knowledge and service quality.
• Champion brand standards and ensure safety for customers and staff.
• Be prepared to obtain a personal license if required.

Skills

Leadership

People management

Communication

Brand standards

P&L awareness

Customer focus

Job description

Job Description

As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example make sure our customers, and teams, have a great time.

Qualifications

What you’ll do as a General Manager...

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

What you’ll bring...

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You’re great with people, and as a result, have great communication and leadership skills.
• You’ll be business savvy, with a keen eye for P&L control.
• You'll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You're keen to learn and happiest when you succeed at something new.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.