General Manager

Hartford Care; Sidmouth; On-site; GBP 150,000 - 200,000; Full time

Job summary

A residential care organization in Sidmouth is seeking a dynamic General Manager to lead a 29 bed home. Responsibilities include managing operations, ensuring compliance with CQC standards, and delivering high-quality care. The ideal candidate has proven leadership skills in care settings, excellent communication abilities, and a relevant diploma in health and social care. This role offers occupational sick pay, free meals on shift, and various benefits.

Benefits

Occupational sick pay

Free meals on shift

Life Insurance

Enhanced maternity and paternity pay

Free DBS Check

Qualifications

• Proven leadership experience in a residential care setting.
• Strong understanding of CQC requirements and person-centred care principles.
• Experience supporting residents living with dementia.

Responsibilities

• Lead and manage all operational, financial, and care-related functions of the home.
• Ensure compliance with CQC Fundamental Standards and company policies.
• Oversee recruitment, training, supervision, and performance management of the staff team.

Skills

Leadership

Communication

Time Management

Organizational Skills

IT Skills

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Overview

We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 29 bed residential care home in Sidmouth, Devon (EX10 9LR). You will take full accountability for clinical and non-clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person-centred environment for residents and staff.

Responsibilities

• Lead and manage all operational, financial, and care-related functions of the home
• Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements
• Deliver high-quality, person-centred care that supports residents\' physical, emotional, and spiritual well-being
• Oversee recruitment, training, supervision, and performance management of the staff team
• Ensure accurate care planning, medication administration, and safeguarding practices
• Manage occupancy levels, liaise with external stakeholders, and promote strong community links
• Maintain rigorous quality assurance systems through regular audits, meetings, and reporting
• Be a visible, positive role model, upholding the values and brand standards of the organisation

What We\'re Looking For

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
• Proven leadership experience in a residential care setting
• Strong understanding of CQC requirements and person-centred care principles
• Excellent communication, organisational, and time management skills
• Demonstrated ability to lead and develop a team
• Solid IT skills and confidence managing budgets and resources
• Experience supporting residents living with dementia
• A flexible, hands-on approach to care home management

Why work for us?

• Occupational sick pay
• Free meals on shift in care homes
• Annual pay reviews
• Life Insurance
• Enhanced maternity and paternity pay
• Recruitment referral fee
• Blue Light discounts
• Free DBS Check
• Salary sacrifice schemes
• Access to Wagestream - access to earned wages before payday and schemes to help you save

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check