General Manager

Hartford Care Limited; Sidford; On-site; GBP 40,000 - 50,000; Full time

Job summary

A reputable residential care provider in Sidmouth is seeking a General Manager to oversee the operations of a 29-bed care home. The ideal candidate will ensure compliance with care standards while delivering exceptional, person-centred care. Responsibilities include leading a staff team, managing budgets, and fostering community links. Competitive benefits include occupational sick pay, free meals, and life insurance.

Benefits

Occupational sick pay

Free meals on shift

Annual pay reviews

Life Insurance

Enhanced maternity and paternity pay

Recruitment referral fee

Blue Light discounts

Free DBS Check

Salary sacrifice schemes

Access to Wagestream

Qualifications

• Proven leadership experience in a residential care setting.
• Strong understanding of CQC requirements and person‑centred care principles.
• Experience supporting residents living with dementia.

Responsibilities

• Lead and manage all operational, financial, and care‑related functions of the home.
• Ensure full compliance with CQC Fundamental Standards and company policies.
• Deliver high‑quality, person‑centred care that supports residents' well‑being.

Skills

Leadership in residential care

Understanding of CQC requirements

Communication skills

Organizational skills

Team development

Education

Level 5 Diploma in Leadership for Health and Social Care

Tools

Budget management software

Care planning software

Job description

We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 29 bed residential care home in Sidmouth, Devon (EX10 9LR). You will take full accountability for clinical and non‑clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person‑centred environment for residents and staff.

• Lead and manage all operational, financial, and care‑related functions of the home
• Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements
• Deliver high‑quality, person‑centred care that supports residents' physical, emotional, and spiritual well‑being
• Oversee recruitment, training, supervision, and performance management of the staff team
• Ensure accurate care planning, medication administration, and safeguarding practices
• Manage occupancy levels, liaise with external stakeholders, and promote strong community links
• Maintain rigorous quality assurance systems through regular audits, meetings, and reporting
• Be a visible, positive role model, upholding the values and brand standards of the organisation Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
• Proven leadership experience in a residential care setting
• Strong understanding of CQC requirements and person‑centred care principles
• Excellent communication, organisational, and time management skills
• Demonstrated ability to lead and develop a team
• Solid IT skills and confidence managing budgets and resources
• Experience supporting residents living with dementia
• A flexible, hands‑on approach to care home management Occupational sick pay
• Free meals on shift in care homes
• Annual pay reviews
• Life Insurance
• Enhanced maternity and paternity pay
• Recruitment referral fee
• Blue Light discounts
• Free DBS Check
• Salary sacrifice schemes
• Access to Wagestream - access to earned wages before payday and schemes to help you save.

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.